Vendo Kenya — Buy & Sell Anything with M-Pesa Escrow

Kenya's safest marketplace. Buy phones, cars, property and more. All sellers ID-verified. All payments M-Pesa protected.

Pricing & Fees — Vendo Kenya — Free to list. 2.5% escrow fee on successful deals only. Boost packages from KSh 450/month. Business subscriptions from KSh 3,000/month.
How M-Pesa Escrow Works — Vendo Kenya — Vendo holds your M-Pesa payment safely until you confirm the item is as described. Full refund within 48 hours if item not as described.
About Vendo Kenya — Vendo is Kenya's safest marketplace. ID-verified sellers. Built in Nairobi. M-Pesa escrow on every transaction.
Why Choose Vendo Kenya — ID-verified sellers, M-Pesa escrow protection, permanent reviews, real boost analytics, secure in-platform chat across all 47 counties.
Get ID Verified — Vendo Kenya — Verified sellers get 4x more enquiries. Free verification. Takes 2–4 hours. Permanent badge. Access to M-Pesa escrow payments.
Become a Vendo Agent — Earn Money — Earn KSh 200 per verified seller plus 2% escrow commission. Work your own hours across all 47 counties in Kenya.
Post Free Ad — Sell on Vendo Kenya — Post your listing free in 2 minutes. No credit card. Reach buyers across all 47 counties in Kenya. Listings never expire.
Boost Your Listing — Vendo Kenya — Boost packages from KSh 450/month. 1,200 to 8,000+ extra views. Real analytics on every boost. Pay via M-Pesa.
Careers at Vendo Kenya — Join Kenya's fastest-growing marketplace. Open positions in marketing, sales, engineering, and trust & safety. Based in Nairobi.
Buy & Sell Ebooks Kenya — Vendo Books — KCSE revision, Kenyan fiction, university textbooks. Authors earn 70%. Instant M-Pesa payout. Buy and read on any device.
Help Centre — Vendo Kenya Support — Get help with buying, selling, escrow, disputes, and your account. AI chat 24/7. Email response within 1 hour.
Dispute Resolution — Vendo Kenya — Raise a dispute within 48 hours. Vendo team resolves within 24 hours. Full refund if item not as described.
Contact Vendo Kenya — Contact via WhatsApp +254 731 321 593, email support@vendo.co.ke, or live chat. Response within 1 hour.
Advertise on Vendo Kenya — Reach active Kenyan buyers. Category banners from KSh 5,000. Homepage features from KSh 15,000.
Refer a Seller — Earn KSh 50 — Earn KSh 50 for every seller you refer who completes their first transaction. Payments via M-Pesa.
Privacy Policy — Vendo Kenya — Vendora Technologies (trading as Vendo Kenya) complies with the Kenya Data Protection Act 2019. We never sell your personal data.
Terms & Conditions — Vendo Kenya — Terms governing use of the Vendo Kenya marketplace. Effective January 2026. Governed by Kenyan law.

Home

Vendo Kenya — Buy & Sell Anything with M-Pesa Escrow

🇰🇪 Kenya's Safest Marketplace

Buy & Sell Anything
With Full Protection.

Every seller ID-verified. Every payment M-Pesa protected. Real reviews that can't be deleted.

📱

iPhone 14 Pro

KSh 95K

🚗

Toyota Axio

KSh 820K

💻

MacBook M3

KSh 185K

🏡

3BR Kilimani

KSh 85K/mo

⚡ Instant Offers — Live Now

Prices Dropping
Right Now.

Sellers are making instant offers across all categories. Browse live deals — pay safely with M-Pesa escrow. First come, first served.

LIVE OFFERS

Updated every minute

🔒

M-PESA PROTECTED

Every deal, guaranteed

-17%

📱

Samsung S24 Ultra

KSh 115K

-11%

🏍️

Bajaj Boxer 150

KSh 62K

-18%

💻

HP Elitebook 840

KSh 78K

-29%

🎧

Sony WH-1000XM5

KSh 18.5K

📱 Phones & Tablets

Kenya's Biggest
Phone Marketplace.

Samsung, iPhone, Tecno, Xiaomi — ID-verified sellers. M-Pesa escrow on every deal.

HOT

📱

S24 Ultra

KSh 95K

📱

iPhone 15 Pro

KSh 165K

📱

Tecno Camon 40

KSh 28K

📱

Redmi Note 13

KSh 32K

🔌 Electronics & Home Appliances

Power Up Your
Home & Office.

Fridges, TVs, washing machines, audio gear — verified sellers. M-Pesa escrow on every purchase.

🖥️

LG 27" 4K Monitor

KSh 38K

HOT

🎧

Sony XM5

KSh 18.5K

🧊

Ramtons Fridge 213L

KSh 32K

🫧

Washing Machine 7kg

KSh 22K

📺 TVs & Computers

Upgrade Your
Screen & Setup.

Smart TVs, laptops, desktops, monitors — premium deals from verified sellers across Kenya.

HOT

📺

Vision Plus 50" QLED

KSh 52K

💻

Dell XPS 15 i9

KSh 145K

📺

Vitron 43" Smart TV

KSh 28K

💻

HP Elitebook 840

KSh 78K

🚗 Verified Vehicles

Find Your Next Ride
in Kenya.

Every seller ID-checked. Inspect before M-Pesa escrow releases — zero cash risk.

🚗

Toyota Axio '15

KSh 820K

HOT

🚗

Subaru Forester

KSh 1.45M

🏍️

Bajaj Boxer 150

KSh 62K

🚗

Mazda Demio '17

KSh 780K

🏡 Property & Real Estate

Find Your Dream Home
Across Kenya.

Houses, apartments & land — 9,120+ listings. Verified landlords and agents across all 47 counties.

HOT

🏠

3BR Kilimani

KSh 85K/mo

🏗️

50×100 Thika

KSh 2.8M

🏢

Studio Westlands

KSh 28K/mo

🏘️

4BR Karen

KSh 18.5M

👗 Fashion & Clothing

Kenya's Largest
Fashion Market.

Ankara, Nike, Louis Vuitton, local designers — buy and sell authentic fashion with full escrow protection.

👟

Nike AF1 Size 42

KSh 8.5K

HOT

👗

Ankara Dress

KSh 2.8K

👜

LV Bag Auth.

KSh 45K

👔

3-Piece Suit

KSh 4.5K

🛋️ Furniture & Homes

Furnish Your Home
for Less.

Sofas, beds, kitchen appliances and more. Verified sellers, safe payment guaranteed.

🛋️

L-Shape Sofa Set

KSh 35K

HOT

🛏️

King Size Bed

KSh 18K

🚿

Water Heater 50L

KSh 8.5K

🪑

Office Desk & Chair

KSh 12K

💄 Beauty & Personal Care

Beauty Products
You Can Trust.

Hair, skincare, cosmetics and more. Verified sellers. Authentic products. M-Pesa escrow protects every purchase.

💄

MAC Lipstick Set

KSh 2.8K

HOT

🧴

Neutrogena SPF 50

KSh 1.5K

💅

Gel Nail Kit Pro

KSh 3.2K

🧖

Hair Growth Oil

KSh 850

👶 Babies & Kids

Everything
For Your Little One.

Clothes, toys, prams, school items and more. Safe buying for families. Verified sellers. Escrow protected.

🍼

Baby Pram Deluxe

KSh 8.5K

HOT

🧸

Toy Bundle Set

KSh 1.8K

👗

Kids Clothes Bundle

KSh 1.2K

🏫

School Backpack

KSh 950

🏥 Medical Supplies & Equipment

Quality Medical
Supplies in Kenya.

Hospital equipment, mobility aids, PPE, diagnostic tools — verified suppliers. Safe payment guaranteed.

🩺

Digital Stethoscope

KSh 4.5K

HOT

💊

Blood Pressure Monitor

KSh 2.8K

🦽

Wheelchair Standard

KSh 12K

🔬

Pulse Oximeter

KSh 1.2K

🌾 Agriculture & Farming

Kenya's Farm
Marketplace.

Livestock, produce, equipment & seedlings — 6,840+ listings direct from farmers across all 47 counties.

HOT

🐄

Friesian 20L/day

KSh 85K

🌽

Grade 1 Maize 90kg

KSh 3.2K

🐓

Broiler Chicks ×100

KSh 8.5K

🚜

Tractor Hire/acre

KSh 4.5K

📚 Books & Ebooks

Kenya's Digital
Library.

KCSE revision, Kenyan fiction, business guides, university textbooks. Buy & sell with M-Pesa. Read on any device.

NEW

📖

KCSE Revision Set

KSh 850

📗

Kenyan Fiction Bundle

KSh 450

📘

Business & Finance

KSh 650

📙

University Textbook

KSh 1.2K

⚙️ Commercial Equipment & Tools

Power Your
Business Forward.

Industrial machinery, power tools, generators, construction equipment — verified suppliers across Kenya.

⚡

Generator 5KVA

KSh 45K

HOT

🔧

Power Drill Set

KSh 8.5K

🏗️

Scaffolding Set

KSh 22K

🌀

Concrete Mixer

KSh 35K

🔒 Vendo Escrow

Never Lose
Money Again.

Kenya's only marketplace with M-Pesa escrow on every deal. Pay — inspect — approve. Full refund in 48hrs if anything's wrong.

💰

Pay via M-Pesa

Step 1

🔍

Inspect Item

Step 2

✅

Approve & Release

Step 3

🛡️

48hr Full Refund

Guaranteed

1 / 16

⏸ Paused on hover

🔒M-Pesa Escrowevery deal

🪪ID Verifiedsellers only

↩️48hr Refundif not as described

📍47 Countiesall Kenya

⚡Free to Listno hidden fees

BROWSE CATEGORIES

📱

Hot Category

Phones &
Tablets

Browse Now →

🚗

Vehicles

Browse →

🏡

Property

Browse →

🔥

⭐ Special Offers

Limited time — updated daily

ENDS IN:

-- : -- : --

📱

-35%

Phones

From KSh 8K

💻

-28%

Electronics

From KSh 25K

👗

-45%

Fashion

From KSh 500

🛋️

-22%

Furniture

From KSh 3K

🌾

FARM

Agriculture

Direct price

🔥 Inauzwa Sasa — Selling Right Now ● LIVE

⏳

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📱 Phones & Tablets

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💻 Electronics & Computers

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🛍️ More Categories

🎮

NEW

Gaming

💄

Beauty & Care

👶

Babies & Kids

🏥

Medical Supplies

🛋️

Furniture

📚

Books & Ebooks

🔧

Services

🚗Vehicles

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👗Fashion & Clothing

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🏡Property & Real Estate

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🌾Agriculture & Farming

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🎮 Gaming NEW

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💄Beauty & Personal Care

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👶Babies & Kids

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🏥Medical Supplies & Equipment

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📚Books & Ebooks

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🛋️Furniture & Home

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🏗️Repair & Construction

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⚙️Commercial Equipment & Tools

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🐾Animals & Pets

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🔧Services

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🎯Leisure & Entertainment

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🏠Rentals & AirBnB

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Vendo.co.ke — Kenya's Trusted Marketplace

Buy and sell anything in Kenya. Verified sellers. M-Pesa escrow. Real reviews. Built in Nairobi.

🛒

Welcome to Vendo.co.ke

Vendo is Kenya's safest online marketplace — built from the ground up for how Kenyans actually buy and sell. Whether you're looking for smartphones in Nairobi, used cars in Mombasa, farm animals in Nakuru, or furniture in Kisumu, Vendo connects you with ID-verified sellers across all 47 counties. Every listing is real. Every seller is checked. Every payment is protected by M-Pesa escrow. Leave behind marketplace risks and discover a platform built for how Kenyans actually buy and sell.

🔒

Safe Payments. Real Protection.

Vendo is the only Kenyan marketplace with built-in M-Pesa escrow on every transaction. Your money is held safely until you confirm the item is exactly as described. Not happy? Full refund within 48 hours — guaranteed. Every escrow-enabled seller on Vendo is ID-verified. Listings without verification are clearly labelled so buyers always know who they're dealing with. Reviews are permanently locked to that ID — no fake ratings, no deleted reviews, no scammers reappearing under new names. Shop with confidence across electronics, vehicles, property, fashion, and more.

🚀

Sell Faster. Earn More.

Post your first ad free in under 2 minutes — no verification required to start. Verified listings on Vendo get 4× more enquiries than unverified sellers. Our Boost system shows you real analytics — exact views, clicks, and WhatsApp taps — updated daily. Verify your National ID once to unlock M-Pesa escrow payments and sell anything from phones to cars to agricultural produce with full buyer trust. Payments land in your M-Pesa instantly once the buyer confirms delivery.

🔥 Don't Miss Our Events

Flash Sales · Vendo Anniversary · Black Friday · Vendo Festival

Mark your calendar for exclusive deals, massive discounts, and limited-time offers across all categories. Kenya's biggest marketplace events.

Frequently Asked Questions

Everything you need to know about buying and selling on Vendo Kenya.

How do I buy safely on Vendo? +

Browse listings, click "Buy with M-Pesa Escrow", and pay via M-Pesa STK Push. Your funds are held securely until you confirm the item is as described. If anything is wrong, raise a dispute and receive a full refund within 48 hours. You never lose money on Vendo.

How do I post an ad on Vendo? +

Click "+ Post Free Ad" at the top, choose your category, add photos, set your price, and publish — all in under 2 minutes. Your listing goes live in under 2 minutes. Posting is completely free. Optional boosts start from KSh 450/month for extra visibility.

What payment methods does Vendo accept? +

Vendo supports M-Pesa Escrow (recommended for safety), Cash on Meetup, and Bank Transfer. M-Pesa escrow is strongly recommended — it protects both buyers and sellers and ensures funds only move when both parties are satisfied with the deal.

How long does delivery take? +

Delivery times depend on the seller and your location. Most sellers in Nairobi offer same-day or next-day meetups. Vendo Express delivers within Nairobi for KSh 350 with live tracking. For upcountry orders, most sellers use courier services like G4S or Fargo Courier within 1–3 days.

Are sellers on Vendo verified? +

Sellers can list immediately without verification. ID verification unlocks M-Pesa escrow payments, up to 10 free listings, and the ✓ ID trust badge. Reviews are permanently tied to each seller's National ID (NIIMS) — dishonest sellers cannot delete bad reviews or reappear under new names. You can always see a seller's full history before buying.

Is my personal information safe on Vendo? +

Absolutely. Vendo is fully compliant with Kenya's data protection laws. Your personal data is encrypted, never sold to third parties, and you never need to share your phone number with a stranger — all communication happens inside Vendo's secure in-app chat system.

Can I sell anything on Vendo? +

You can sell almost anything legal — phones, cars, property, fashion, electronics, services, ebooks, livestock, and more. Prohibited items include counterfeit goods, weapons, alcohol, and anything illegal under Kenyan law. All listings are reviewed before going live.

What happens if a seller doesn't deliver? +

If you paid via M-Pesa Escrow and the seller doesn't deliver, raise a dispute within 48 hours. Vendo will investigate and refund your full amount to M-Pesa within 24 hours. Sellers who fail to deliver are suspended and their accounts flagged permanently.

How do I contact a seller? +

Click "Chat with Seller" on any listing to open Vendo's secure in-app chat. You never need to share your phone number — all communication stays on Vendo until you're both comfortable. This keeps your personal details safe and creates a record if any dispute arises.

Is Vendo available outside Nairobi? +

Yes — Vendo is available in all 47 counties of Kenya. Buyers and sellers across Mombasa, Kisumu, Nakuru, Eldoret, Thika, and every county can list and buy. For upcountry deliveries, sellers can use G4S, Fargo Courier, or bus parcel services.

Browse by Location

📍 Nairobi 📍 Mombasa 📍 Kisumu 📍 Nakuru 📍 Eldoret 📍 Thika 📍 Kiambu 📍 Machakos 📍 Nyeri 📍 Westlands 📍 Kilimani 📍 Karen 📍 Kasarani 📍 Parklands 📍 CBD Nairobi

📱

🔍 Tap to zoom

📱

🔋

📷

🖥️

📦

—

Seller

🪪 ID Verified ★ 4.9

—

Listings

—

Rating

98%

Response

Usually responds within 1 hour

📍 Westlands, Nairobi

📱

Westlands

🛡️ Safety Tips

✅Always use Vendo M-Pesa escrow — never pay cash before seeing the item

✅Meet in a public place — shopping mall, bank, or police station lobby

✅Inspect the item thoroughly before confirming delivery in the app

❌Never pay via direct M-Pesa, bank transfer, or Western Union

❌Never share your M-Pesa PIN or OTP with anyone

✓ ID Verified Seller 🔒 Escrow Available —

—

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Condition—

Location—

Posted—

Views—

Listing #—

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Sell Faster with Vendo

Verified listings get 4× more enquiries. Your item reaches thousands of buyers across Kenya — for free.

Free

To List

🔒

Escrow Protected

2 min

To Post

📋 Details

📸 Photos

💰 Pricing

🚀 Boost

✅ Publish

📋

What are you selling?

Choose the right category for more visibility

Category *

Subcategory

Ad Title *

💡 Specific titles get 3× more clicks. Include brand, model, specs and age.

📝

Product Description

Structured listings get 4× more buyer enquiries

Key Highlights (up to 5 bullet points buyers see first)

Add 1–5 short bullet points. These appear prominently on your listing.

Full Description * 0 / 2000

Item Warranty

Shown to buyers on your listing. Select "Sold as seen" if no warranty applies.

📍

Location

Buyers search by location — be specific

County *

Estate / Area *

🏷️

Item Condition *

Be honest — it builds buyer trust

✅

New

Unused, sealed

👍

Used — Good

Minor wear only

🔧

Used — Fair

Visible wear

🛠️

For Parts

Needs repair

💡 Tips for Faster Sales

📸

5+ clear photos get 8× more views than listings with 1 photo.

✍️

Detailed titles with brand and model get 3× more clicks.

💰

Competitive pricing — check similar listings before setting your price.

🪪

ID-verified sellers get the green badge and close 2× faster.

🔒 M-Pesa Escrow

Every deal on Vendo is protected. Buyer pays into escrow — money releases to you only after they confirm delivery.

—

— ✓ ID Verified

📍 —

⭐ —

🗓️ —

⚡ Responds in ~30 mins

🔒 M-Pesa Escrow Enabled

—

Total Sales

—

Avg Rating

—

Response Rate

—

Active Ads

Active Listings (12)

📱Phone

✓ ID

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—

👍 Used-Good

📍 Westlands

🔒 Escrow

1hr ago

💻Laptop

New

MacBook Air M2 2023

KSh 120,000

👍 Used-Good

📍 Westlands

🔒 Escrow

2days ago

🎧Audio

✓ ID

Sony WH-1000XM5 Headphones

KSh 18,500

✅ New

📍 Westlands

🔒 Escrow

3days ago

Reviews (47)

Brian Kamau

★★★★★

2 days ago

Very honest seller. Phone was exactly as described, even better. Fast response on WhatsApp and we met at a safe location in Westlands. Used M-Pesa escrow — released funds immediately when I was happy. Will buy from her again.

📱 Samsung Galaxy S23 · KSh 75,000

Grace Njeri

★★★★★

1 week ago

Quick sale, item was as advertised. Packed well and delivery was smooth. Escrow made the whole thing stress-free — no anxiety about getting scammed on other platforms.

💻 HP Elitebook · KSh 52,000

David Mwangi

★★★★☆

2 weeks ago

Good seller, item was in great condition. Minor delay in meetup but she communicated throughout. Price was fair. Would recommend.

🎧 AirPods Pro · KSh 12,000

Seller Rating Breakdown

4.9

★★★★★

Based on 47 reviews

Trust & Verification

✅ National ID Verified

✅ Phone Number Verified

✅ M-Pesa Account Linked

✅ Email Verified

⬜ Business Registration

Quick Actions

🇰🇪 Built in Kenya. Built for Kenya.

There Is a Better Way to
Buy and Sell in Kenya.

On most platforms, you take a risk. A stranger disappears with your money. A product arrives broken. Nobody helps. Vendo was built to end that — for buyers and sellers, equally protected, every time.

On most platforms, you take a risk.
On Vendo, your money is protected.

⚠️ The Problem

Every Kenyan has a story.

A fake listing. Money sent and gone. A product that never arrived. A seller who blocked you the moment you paid. You know this feeling — or you know someone who does. That is not bad luck. That is a broken system.

⚠️ Unprotected Peer-to-Peer Platforms

✗You deal with anonymous strangers — no identity checks
✗Send money first and hope for the best
✗If you are scammed, the platform takes no responsibility
✗Fake listings, stolen goods, and ghost sellers are routine

⚠️ Corporate Retail Platforms

✗Built for registered businesses — individuals are locked out
✗Complex onboarding that takes days, not minutes
✗Heavy commissions deducted before you receive a single shilling
✗You are a supplier to them. Not a business owner.

International platforms require USD payments, warehouses, and formal business registration. Not built for a side hustler in Gikomba or a farmer in Nakuru.

✅ The Vendo Difference

We do not just connect buyers and sellers.
We protect them both.

Vendo is the only marketplace in Kenya where both sides of every transaction are treated as equally important — and equally protected. Your interests come first, always.

🛒 For the Buyer

Your money is safe until you say so.

✓Pay via M-Pesa. Your funds are held securely by Vendo — not handed to the seller until you confirm.
✓Receive and inspect the item first. The seller only gets paid after you are satisfied.
✓Item not as described? Full refund. No arguments, no chasing, no stress.
✓Every verified seller's identity is confirmed against their National ID — no anonymous strangers.

🏪 For the Seller

List in minutes. Get paid instantly.

✓No shop. No website. No business registration required. List anything in under 2 minutes.
✓Payment lands in your M-Pesa the moment the buyer confirms — no waiting, no bank account needed.
✓Buyers who use escrow are serious buyers. No time-wasters, no fake interest.
✓From your first listing to a full business operation — Vendo scales with you.

M-Pesa Escrow — Every Deal

How Vendo Protects You

Kenya's only marketplace with M-Pesa escrow on every deal

🛒

1. Find & Buy

Browse listings, agree on terms. M-Pesa STK sent instantly.

→

🔒

2. Vendo Holds

Payment held safely. Seller ships or arranges meetup.

→

✅

3. Confirm & Pay

Happy? Approve and seller paid instantly. Issue? Full refund.

💚 How Every Transaction Works

Simple. Secure. M-Pesa.

Every transaction on Vendo follows this protected flow automatically. No extra steps. No confusion.

💚

1. Buyer Pays

M-Pesa STK Push sent. Funds go to Vendo — not the seller.

🔒

2. Vendo Holds

Money held safely. Seller is notified and prepares delivery.

📦

3. Buyer Receives

Item delivered or collected. Buyer inspects at their own pace.

✅

4. Seller Gets Paid

Happy? Confirm — funds hit M-Pesa instantly. Problem? Raise a dispute.

🛡️

At no point does the seller receive your money before you confirm you are satisfied. This is the only marketplace in Kenya where that guarantee is true on every single transaction.

Who Vendo Is For

Built for every Kenyan. No exceptions.

Whether you are selling your first item or running an established business — Vendo works for you.

🛍️

The Individual Seller

Selling a phone, clothes, furniture, or household items. No business background needed. List in under 2 minutes and reach real buyers across all 47 counties — for free.

Side hustler · Student · Anyone with something to sell

🏪

The Small Business

Running a phone shop, fashion outlet, or agricultural supply business? Get a professional storefront, real analytics, and serious buyers — starting from KSh 3,000 per month.

Phone dealer · Fashion reseller · Farmer

🏢

The Established Business

Car dealers, real estate agents, electronics importers. Unlimited listings, premium placement, dedicated account support, and Kenya's lowest escrow rate — all in one platform.

Car dealer · Estate agent · Importer

🛒

The Cautious Buyer

You have been scammed before, or you know someone who has. On Vendo your payment is held from the moment you send it until the moment you confirm you are happy. Browse verified seller profiles, read their full transaction history, and buy with confidence — from Nairobi to Mombasa to Kisumu to Eldoret.

Your safety comes first.

The Vendo Promise

Numbers that matter.

2 min

To post your first listing

2–4 hrs

ID verification turnaround

<4 hrs

Dispute resolution

KSh 0

Hidden fees. Ever.

Real People. Real Experiences.

Kenyans trust Vendo.

★★★★★

"Sold my Toyota Axio in 3 days. The buyer paid via Vendo escrow, the money landed in my M-Pesa instantly after delivery. Not a single moment of stress."

James M. · Karen, Nairobi

★★★★★

"I was scared to buy a laptop online. But the seller had an ID-verified badge and his full transaction history was visible. I trusted it. The item was exactly as described."

Wanjiku N. · Nakuru

★★★★★

"I raised a dispute and the Vendo team resolved it in under 4 hours. Full refund, no arguments. This is exactly how an online marketplace should work."

Otieno K. · Kisumu

No Scams. No Stress. Just Trade.

Hakuna ulaghai. Hakuna wasiwasi. Biashara tu.

Whether you are buying to protect your money, or selling to grow your income — Vendo is your platform. Kenya's only marketplace where both sides always win.

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Seller

📊Overview

📋My Listings —

💬Messages —

🔒Escrow & Payments

🚀Boost Manager

⭐Reviews

🪪Verification

🔵Subscription Pro

📚Ebook Shelf

⚙️Settings

Loading your dashboard…

💬 Messages

3 unread

—

Select a conversation

📱

—

Simple · Transparent · Fair

Pricing That Works
For Every Kenyan Seller

Free to post. Pay only when you want more visibility or when a deal completes successfully. No hidden charges. No surprises. Ever.

✅ Free to post always

🔒 Escrow only on success

📊 Real analytics included

🚫 No listing expiry fees

🎉

Post Your First Ad Free — Takes 2 Minutes

Listing on Vendo is free. No credit card. No trial period. Your ad stays live until you sell or remove it. Verify your ID to unlock more listings and M-Pesa escrow payments.

✓ Up to 5 listings — no verification needed

✓ Up to 10 listings — free with ID verification

✓ No expiry date

✓ Live in under 2 minutes

Boost Packages

Stand out from the crowd. Every boost includes a real-time analytics dashboard — exact views, clicks, and WhatsApp taps updated daily. If we miss our promised reach, you get a full credit. Guaranteed.

📋

Basic Boost

KSh 450 / month

Monthly · Category top placement

✓Top of category all month

✓Est. 1,200+ extra views/month

✓Real-time view counter

✓Click & WhatsApp tap stats

✓Boost credit if target missed

⭐ Most Popular

🔥

Featured Boost

KSh 900 / month

Monthly · Category top + Homepage

✓Homepage + category top all month

✓Est. 3,000+ extra views/month

✓Full analytics dashboard

✓Click & WhatsApp tap stats

✓Sponsored badge on listing card

✓Boost credit if target missed

👑

Premium Boost

KSh 1,500 / month

Monthly · Hero banner + all placements

✓Hero banner + homepage + category

✓Est. 8,000+ extra views/month

✓Full analytics dashboard

✓Priority WhatsApp support

✓Featured in email newsletter

✓Boost credit if target missed

Escrow Commission

Vendo holds your payment safely and only releases it when you confirm the deal is complete. We charge a small commission — only on successful transactions. Zero charge on disputes or refunds.

2.5% — Only on Success

The escrow commission is charged only when the buyer confirms the item is as described and approves fund release. If there's a dispute, a refund, or the deal falls through — you pay nothing. No transaction, no fee.

2.5%

of transaction value
on successful deals only

✅ Zero charge on disputes · Zero charge on refunds

🔒

Your money is safe. Funds are held by Vendo until you confirm delivery is correct.

⚡

Instant release. Once buyer approves, funds hit the seller's M-Pesa immediately.

🤖

AI dispute resolution. Disputes resolved in under 4 hours using chat, photos, and GPS data.

💚

Full refund guarantee. Not satisfied? Full refund within 48 hours, no questions asked.

Fee Calculator

Enter sale amount

KSh

🧮

Type any amount above to instantly
see your fee and payout.

⚠️

Always Transact Inside Vendo

Vendo's buyer protection only applies to transactions processed through M-Pesa Escrow. If a seller asks you to pay directly via M-Pesa, send to a till number, or meet without using escrow — decline and report it. Our in-app chat automatically flags suspicious payment requests. Sellers who attempt off-platform transactions risk permanent ID-linked account suspension. Your protection is our priority — never bypass escrow.

Seller Trust Badges

Complete transactions through Vendo escrow and earn badges that build your reputation, improve your search ranking, and unlock exclusive rewards. Badges are permanently tied to your verified ID.

🥉

Bronze Seller

Complete 5 escrow transactions

✓ Bronze badge on profile

✓ Higher search ranking

✓ Trusted seller tag on cards

🥈

Silver Seller

Complete 20 escrow transactions

✓ Silver badge on profile

✓ Priority in search results

✓ 10% boost discount

🥇

Gold Seller

Complete 50 escrow transactions

✓ Gold badge on profile

✓ Top search placement

✓ 1 free boost per month

✓ Dedicated support line

💎

Platinum Seller

Complete 100+ escrow transactions

✓ Platinum badge on profile

✓ Featured on homepage

✓ 2 free boosts per month

✓ Reduced escrow rate 2%

Business Seller Plans

For car dealers, electronics shops, real estate agents, and high-volume sellers. Post unlimited listings with premium placement and dedicated account support — at a fixed monthly cost.

🏪

Business Starter

KSh 3,000 / month

For small businesses — up to 25 active listings

✓25 active listings at once

✓Business seller badge

✓1 featured boost included/month

✓Basic analytics dashboard

✓Escrow on all transactions

✓WhatsApp support

🏆 Most Popular

🏬

Business Pro

KSh 5,500 / month

For growing businesses — up to 100 active listings

✓100 active listings at once

✓Verified business badge

✓3 featured boosts included/month

✓Full analytics dashboard

✓Reduced escrow rate 2%

✓Priority WhatsApp support

✓Homepage brand placement

🏢

Business Enterprise

KSh 8,000 / month

For dealers & agents — unlimited listings

✓Unlimited active listings

✓Premium enterprise badge

✓5 premium boosts included/month

✓Advanced analytics + CSV export

✓Lowest escrow rate 1.5%

✓Dedicated account manager

✓Custom business profile page

✓Featured in category header

Frequently Asked Questions

Everything you need to know about posting, boosting, and transacting on Vendo.

Is it really free to post an ad forever?

Yes — completely free with no time limit. Your listing stays live until you sell the item or remove it yourself. There are no renewal fees, no expiry charges, and no hidden costs. Optional boosts are available if you want extra visibility.

When exactly is the escrow fee charged?

The 2.5% escrow fee is only charged when the buyer confirms the item is exactly as described and approves fund release. If the deal falls through, the buyer raises a dispute, or a refund is issued — no fee is charged to anyone. You only pay when you successfully complete a transaction.

How do the monthly boost subscriptions work?

Each boost plan runs for one full calendar month per listing. You get a real-time analytics dashboard showing exact views, clicks, and WhatsApp taps — updated daily. If we miss our promised reach by the end of the month, Vendo automatically issues a full boost credit to your account. No questions asked.

Can I boost multiple listings at the same time?

Yes. You can boost as many listings as you want simultaneously. Each listing has its own independent boost and its own analytics dashboard, so you can track performance per item and see exactly which listings are driving the most enquiries.

How do Business Subscriptions work?

Business subscriptions are billed monthly and give your business a fixed number of simultaneous active listings, included monthly boost credits, and reduced escrow rates. You can cancel anytime with no penalty. To get started, use the Contact Sales button on the pricing page — our team will set up your account within 24 hours.

Why should I use M-Pesa Escrow instead of paying directly?

Escrow protects both the buyer and the seller. As a buyer, your money is held safely by Vendo until you confirm the item is exactly as described — if it's not, you get a full refund. As a seller, you're protected from false dispute claims, and funds are released to your M-Pesa instantly once the buyer confirms. Transactions made outside Vendo escrow carry no protection for either party.

What happens if a buyer raises a false dispute?

Vendo's dispute team reviews all evidence — your original listing photos, the in-app chat history, and delivery confirmation. Sellers are fully protected against false claims. Buyers who file fraudulent disputes face immediate account review and potential permanent ID-linked suspension.

Is there a limit on how many free listings I can post?

Unverified sellers can post up to 5 active listings. Once you complete free ID verification, you can post up to 10 active listings. If you need more, a Business subscription unlocks 25, 100, or unlimited simultaneous listings depending on your plan. There is no limit on total lifetime listings.

Still have questions? Our team is available 7 days a week.

💬 WhatsApp Support

Vendo.co.ke — Kenya's Trusted Marketplace

Buy and sell anything in Kenya. Verified sellers. M-Pesa escrow. Real reviews. Built in Nairobi.

🛒

Welcome to Vendo.co.ke

🔒

Safe Payments. Real Protection.

🚀

Sell Faster. Earn More.

🔥 Don't Miss Our Events

Flash Sales · Vendo Anniversary · Black Friday · Vendo Festival

Mark your calendar for exclusive deals, massive discounts, and limited-time offers across all categories. Kenya's biggest marketplace events.

Frequently Asked Questions

How do I buy safely on Vendo?

How do I post an ad on Vendo?

What payment methods does Vendo accept?

How long does delivery take?

Are sellers on Vendo verified?

Is my personal information safe on Vendo?

Popular Categories on Vendo Kenya

📱 Phones & Tablets 💻 Laptops & Computers 🚗 Used Cars Kenya 🏡 Property for Sale 🏠 Rentals Nairobi 👗 Fashion & Clothing 🛋️ Furniture & Home 🌾 Agriculture & Farming 🐄 Farm Animals 💼 Jobs in Kenya 📄 CVs & Seeking Work 🔧 Services 💇 Beauty & Personal Care 🏗️ Repair & Construction ⚙️ Commercial Equipment 👶 Babies & Kids 🎯 Leisure & Activities 🍎 Food

Browse by Location

📍 Nairobi 📍 Mombasa 📍 Kisumu 📍 Nakuru 📍 Eldoret 📍 Thika 📍 Kiambu 📍 Machakos 📍 Nyeri 📍 Westlands 📍 Kilimani 📍 Karen 📍 Kasarani 📍 Parklands 📍 CBD Nairobi

/Vendo Blog

✍️ Vendo Blog

Insights for Kenyan
Buyers & Sellers

Tips on selling faster, buying smarter, avoiding scams, and getting the most out of M-Pesa escrow. Written by the Vendo team in Nairobi.

🔥 Featured 🔒 Safety & Escrow 28 March 2025 · 8 min read

The Complete Guide to M-Pesa Escrow on Vendo Kenya

Millions of Kenyans lose money to online marketplace scams every year. Vendo's M-Pesa escrow changes that — here is exactly how it works, why it protects both buyers and sellers, and how to use it on every deal you make.

Vendo Trust Team

Security & Payments

Read Article →

💰 Selling Tips 5 min read

10 Photos That Sell Your Listing in 24 Hours

Listings with great photos sell 3× faster on Vendo. Here are the exact camera angles, lighting tips, and presentation tricks that top Vendo sellers use to close deals the same day.

21 March 2025Read →

🛒 Buying Smart 4 min read

How to Spot a Fake Listing Before You Pay

Online scams cost Kenyans millions every year. Learn the 7 red flags that separate genuine Vendo sellers from fraudsters — and why escrow is your last line of defence.

14 March 2025Read →

📊 Market Trends 6 min read

Used Phones in Kenya — 2025 Price Guide

What is a fair price for a Samsung Galaxy S23 in Nairobi? A used iPhone 14 in Mombasa? Our data from thousands of Vendo listings gives you the real market prices by county.

7 March 2025Read →

💰 Selling Tips 7 min read

Why Boost Works: Real Numbers from Vendo Sellers

We analysed 4,000 boosted listings on Vendo. Here is what the data actually shows about views, contacts, and sale speed — by category, county, and boost tier.

28 Feb 2025Read →

🔒 Safety & Escrow 5 min read

ID Verification on Vendo: What It Means for You

Every seller on Vendo must verify their national ID before listing. Here is how the process works, what we check, and why it has eliminated fraud on Kenya's fastest-growing marketplace.

20 Feb 2025Read →

📊 Market Trends 4 min read

Kenya's Second-Hand Vehicle Market: What Buyers Want in 2025

Toyota Fielder, Subaru Forester, or Mazda Demio? Vendo transaction data reveals the most searched, most contacted, and fastest-selling vehicles across all 47 counties.

11 Feb 2025Read →

📬

Get New Articles Every Week

Join 12,000+ Kenyan buyers and sellers who get Vendo's market insights, safety tips, and selling guides every Tuesday.

/M-Pesa Escrow Guide

🔒 Safety & Escrow 28 March 2025 · 8 min read

The Complete Guide to M-Pesa Escrow on Vendo Kenya

By Vendo Trust Team · Security & Payments

Every year, Kenyans lose hundreds of millions of shillings to online marketplace scams. Someone lists a phone, collects M-Pesa, and disappears. A buyer sends money for a car that does not exist. Vendo Kenya was built specifically to end this — and M-Pesa escrow is the engine that makes it work.

What is Escrow?

Escrow is a neutral holding service. Instead of paying the seller directly, your M-Pesa payment is held by Vendo in a regulated trust account. The seller only receives the money after you confirm that the item arrived exactly as described. If something goes wrong — wrong item, item never delivered, counterfeit goods — you are protected and refunded.

How It Works — Step by Step

You place an order

Tap "Buy with Escrow" on any listing. Vendo generates a secure payment reference.

You pay via M-Pesa

Send the exact amount to the Vendo pay bill. Your money goes into the escrow trust account — not to the seller.

Seller ships or hands over the item

The seller is notified that payment is secured. They deliver the item within the agreed timeframe.

You confirm receipt

Happy with the item? Tap "Release Payment" in your Vendo account. The seller is paid instantly via M-Pesa.

Problem? Open a dispute

Item not as described? Did not arrive? Open a dispute within 48 hours. Vendo's trust team investigates and refunds you if the claim is valid.

Why Sellers Benefit Too

Escrow is not just for buyers. As a seller, knowing the payment is secured before you ship means you can ship with confidence. No more chasing buyers, no more fake M-Pesa screenshots. Payment is guaranteed the moment the buyer places the order.

🛡️

Every transaction on Vendo is escrow-protected.

No exceptions. No opt-outs. This is not a feature — it is the foundation of how Vendo works.

/10 Photos That Sell

💰 Selling Tips 21 March 2025 · 5 min read

10 Photos That Sell Your Listing in 24 Hours

Data from over 200,000 Vendo listings is clear: listings with 5 or more high-quality photos receive 3× more contacts than those with 1–2 blurry shots. A buyer cannot touch or smell your item — your photos are their only way to decide. Here are the 10 shot types that top Vendo sellers use to close deals the same day.

1. The Hero Shot — Clean Background

Place your item on a plain white, grey, or wooden surface. No dirty floors, no cluttered backgrounds. This is the photo that appears in search results — it needs to stop the scroll.

2. Natural Light — Never Flash

Move near a window. Natural light reveals true colour and shows scratches or dents honestly — which actually builds buyer trust. A flash creates harsh shadows and washes out details.

3. All Four Angles

Front, back, left side, right side. This is the minimum. Buyers who cannot see all sides of a phone or piece of furniture will move on to the next listing.

4. Close-up of Serial Number or Screen-On

For electronics, show the phone powered on and the IMEI or serial number. This instantly removes the #1 buyer fear: "Is this stolen?"

5. Any Damage — Photographed Honestly

Scratch on the corner? Scuff on the bumper? Photograph it and mention it in your description. Buyers who discover damage in person cancel deals and leave bad reviews. Sellers who disclose damage upfront get more completed sales and better ratings.

6. In-Scale Reference Shot

Place a familiar object next to your item — a coin, a pen, a hand. Buyers cannot judge size from a photo alone, especially for furniture, bags, and electronics.

7. Accessories Included

Lay everything that comes with the item in one shot: original box, charger, earphones, receipts, warranties. This communicates value instantly.

8. Lifestyle Shot (Optional but Powerful)

Show the item in use. A sofa in a living room. A dress being worn. A car on a road. People buy what they can picture themselves owning.

9. Receipt or Proof of Purchase

If you have an original receipt from a shop, photograph it. It removes doubt about authenticity and gives buyers peace of mind — especially for electronics and branded goods.

10. Your Vendo Seller Badge

ID-verified sellers on Vendo get a badge. Mention it in your listing — buyers actively look for verified sellers because it means their M-Pesa is fully escrow-protected.

Quick tip:

Shoot in portrait mode on any modern smartphone. Vendo's listing page is optimised for portrait images — they display larger and attract more taps in search results.

/Spot a Fake Listing

🛒 Buying Smart 14 March 2025 · 4 min read

How to Spot a Fake Listing Before You Pay

Online scams thrive on urgency and information gaps. A fraudster's goal is to get your money before you have time to think. Vendo's escrow system stops the most common theft, but knowing the red flags makes you an even harder target. Here are the 7 signs a listing is not what it claims to be.

🚩 Red Flag 1: Price Way Below Market

An iPhone 15 listed at Ksh 18,000 when every other listing shows Ksh 75,000? That gap is not a bargain — it is bait. Use our phone price guide to check whether a price is realistic before enquiring.

🚩 Red Flag 2: Seller Wants to Move Off Vendo

"WhatsApp me directly" or "I can give you a better price outside Vendo" — this always means one thing: they want your money without escrow protection. Never pay outside the platform.

🚩 Red Flag 3: Stock Photos or Blurry Images

Right-click any listing image and search Google Images. If it appears on manufacturer websites or foreign e-commerce sites, the seller does not own the item. Genuine sellers photograph their own goods.

🚩 Red Flag 4: Account Created Yesterday

Check the seller's join date and review count. A new account selling expensive items with no reviews is a major warning. Prefer ID-verified sellers with a transaction history.

🚩 Red Flag 5: Urgency and Pressure

"I have three other buyers, pay now or lose it." Legitimate sellers do not pressure buyers. Urgency is a social engineering tactic designed to stop you from thinking clearly.

🚩 Red Flag 6: Vague or Copied Description

A description that reads like a manufacturer's marketing copy, with no mention of why the item is being sold, its condition, or local specifics, is often copy-pasted from a product page. Real sellers describe what they actually own.

🚩 Red Flag 7: Refusing an In-Person Inspection

For high-value items like vehicles and property, always insist on a physical inspection in a public place before the escrow payment is released. Any seller who refuses to meet in person should be reported and avoided.

✅ The Vendo Guarantee

Even if a fraudster slips through, Vendo's M-Pesa escrow means your money was never released. Open a dispute within 48 hours of delivery and our trust team investigates. Your money is safe.

/Used Phone Price Guide 2025

📊 Market Trends 7 March 2025 · 6 min read

Used Phones in Kenya — 2025 Price Guide

What is a fair price for a second-hand phone in Kenya in 2025? We analysed thousands of completed Vendo transactions — not just listing prices, but actual sale prices — to give you the most accurate picture of the Kenyan used-phone market county by county.

Samsung Galaxy Series — Average Prices (Good Condition)

Model	Nairobi	Mombasa	Upcountry
Galaxy S24	Ksh 68,000	Ksh 65,000	Ksh 62,000
Galaxy S23	Ksh 52,000	Ksh 50,000	Ksh 47,000
Galaxy A54	Ksh 28,000	Ksh 27,000	Ksh 25,000
Galaxy A34	Ksh 18,500	Ksh 17,800	Ksh 16,500

iPhone — Average Prices (Good Condition)

Model	Nairobi	Mombasa	Upcountry
iPhone 15	Ksh 92,000	Ksh 88,000	Ksh 84,000
iPhone 14	Ksh 75,000	Ksh 72,000	Ksh 68,000
iPhone 13	Ksh 58,000	Ksh 55,000	Ksh 52,000
iPhone 12	Ksh 40,000	Ksh 38,000	Ksh 35,000

What Drives Price Differences by County?

Nairobi consistently commands 5–12% higher prices due to higher purchasing power and greater buyer density. Mombasa follows closely. Upcountry counties — particularly Turkana, Mandera, and Wajir — see the lowest prices, partly due to shipping costs that sellers bake into their asking price and lower local demand for premium devices.

Condition Discount Guide

Like New (sealed box)

+5–10% premium

Excellent (no scratches)

Market price

Good (minor scratches)

−10–15% discount

Fair (visible damage)

−25–35% discount

/Why Boost Works

💰 Selling Tips 28 Feb 2025 · 7 min read

Why Boost Works: Real Numbers from Vendo Sellers

Every seller wants to know: does paying for a boost actually work, or is it money wasted? We went through 4,000 boosted listings across all categories and 47 counties to give you an honest, data-driven answer. The results surprised even us.

The Headline Numbers

4.2×

more views vs unboosted

3.1×

more buyer contacts

58%

faster time to sale

Which Categories Benefit Most?

Boost works best in categories where many listings compete for the same buyer. Our data shows the highest ROI in:

📱

Phones & Tablets4.8× views uplift

🚗

Vehicles3.9× views uplift

🏠

Property3.5× views uplift

👗

Fashion2.9× views uplift

Timing Your Boost for Maximum Impact

Our data shows buyer activity on Vendo peaks between 7pm and 10pm on weekdays, and from 10am to 2pm on Saturdays. Starting a boost just before these windows — rather than at random times — increases click-through rates by an additional 22%.

Boost Tiers — Which Should You Choose?

Vendo offers three boost tiers. For items under Ksh 5,000, a Standard boost typically pays for itself within the first sale. For high-value items like vehicles and property, the Premium tier's county-level placement and homepage feature delivers the strongest return on investment. See for current rates.

/ID Verification on Vendo

🔒 Safety & Escrow 20 Feb 2025 · 5 min read

ID Verification on Vendo: What It Means for You

Vendo Kenya requires every seller to verify their national ID before they can list a single item. This is not a suggestion or an optional step — it is mandatory. Here is exactly how the process works, what we check, and why it has made Vendo Kenya's most trusted marketplace.

The Verification Process

Upload your National ID (front and back)

We accept Kenya National ID and valid passport. The image must be clear and unobstructed.

Selfie verification

Our system matches your selfie against the ID photo using face-matching technology to confirm the same person is behind both.

Phone number tied to your ID

Your registered Safaricom or Airtel line is linked to your Vendo account. This creates a traceable, real-world identity behind every listing.

Review within 24 hours

Our trust team reviews your submission. Most verifications are approved within 2–6 hours during business days. You receive an SMS confirmation.

What Happens to Your Data?

Your ID data is encrypted at rest and never shared with third parties or displayed publicly. Only Vendo's trust team can access it — and only when investigating a reported dispute. Your public profile shows only a Verified badge, your first name, and your review score. Nothing else.

Why This Matters for Buyers

When you buy from an ID-verified seller on Vendo, you know that a real, traceable Kenyan is behind the listing. Combined with M-Pesa escrow, this creates the highest-trust transaction environment in the Kenyan marketplace industry. If a verified seller defrauds you, we have their legal identity on file for law enforcement referral.

🛡️ Buying tip:

Always look for the blue Verified checkmark on a seller's profile before making any purchase, especially for high-value items. Unverified sellers cannot list on Vendo — but if you encounter one, report them immediately.

/Kenya Vehicle Market 2025

📊 Market Trends 11 Feb 2025 · 4 min read

Kenya's Second-Hand Vehicle Market: What Buyers Want in 2025

Toyota Fielder, Subaru Forester, or Mazda Demio? Kenya's second-hand vehicle market is one of the most active on the African continent. We analysed Vendo transaction data — most searched, most contacted, and fastest-selling — across all 47 counties to tell you exactly what Kenyan buyers want in 2025.

Most Searched Vehicles on Vendo — 2025

Toyota Fielder

42,800 searches

Toyota Premio

38,100 searches

Mazda Demio

29,500 searches

Subaru Forester

24,200 searches

Toyota Land Cruiser V8

19,800 searches

What Makes a Vehicle Sell Fast on Vendo?

Listings that sell within 7 days on Vendo share a consistent set of qualities. Based on our completed-transaction analysis:

✅10+ photos including engine bay, interior, odometer, and undercarriage

✅Logbook and service history clearly mentioned or photographed

✅Honest mileage — buyers distrust suspiciously round numbers like exactly 50,000 km

✅Escrow-protected purchase — buyers are 2.7× more likely to contact vehicles listed with escrow enabled

✅Realistic pricing — overpriced listings receive contacts but rarely convert to sales

County Breakdown: Where Vehicles Sell Fastest

Nairobi accounts for 61% of all completed vehicle transactions on Vendo, followed by Mombasa (11%), Nakuru (7%), and Kisumu (5%). For sellers in other counties, enabling nationwide search visibility — available through a vehicle listing boost — dramatically increases your buyer pool by showing your listing to Nairobi-based buyers willing to travel or arrange delivery.

🚗 Seller tip:

Get a pre-inspection report from a certified garage and upload it to your listing. Vendo data shows listings with inspection reports receive 88% more serious inquiries and close 40% faster than comparable vehicles without one.

/About Vendo

🇰🇪

Made in Nairobi · Built for Kenya

Kenya's Most Trusted
Online Marketplace

Where every seller is verified by National ID, every payment is protected by M-Pesa escrow, and every deal is built on trust.

48,000+

Verified Sellers

120,000+

Active Listings

Counties Covered

99%

Escrow Success Rate

What Vendo Stands For

Simple. Secure. Fast.

Three words. One promise. Everything Vendo does is built around making it effortless to buy and sell safely — anywhere in Kenya.

✨

Simple

Post your first ad in under 2 minutes — no technical knowledge required. Take a photo, write a description, set a price. Your listing is live in Kenya immediately. Selling has never been this straightforward.

🔒

Secure

Your money never touches the seller until you confirm the deal is exactly right. M-Pesa escrow holds every payment safely until both parties are fully satisfied. If anything is wrong, you get a full refund — no arguments.

⚡

Fast

The fastest way to buy and sell online in Kenya. Pay with M-Pesa in seconds. Sellers are notified instantly. Funds land in the seller's M-Pesa the moment you confirm delivery. No waiting. No bank delays. No friction.

Our Story

Vendo was built out of a simple but urgent observation: buying and selling online in Kenya is broken. Buyers get scammed by anonymous sellers with no accountability. Sellers pay for visibility that nobody measures. Payments are made in cash with zero protection. Reviews are deleted when they're unflattering. Platforms built elsewhere are rebranded and sold to Kenyans as if they were built for us.

We decided to build something genuinely different — a marketplace that is Kenyan by design, not just by branding. One that treats Kenyan buyers and sellers as adults who deserve transparency, real accountability, and proper protection for their hard-earned money.

"Every transaction on this platform should be safe for both parties — or it should not happen at all."

Vendo launched in 2026 from Nairobi with M-Pesa escrow at its core — because we believe no Kenyan should lose money buying or selling online ever again. We are Vendora Technologies, and we are building the marketplace Kenya deserves.

Why Choose Vendo

What Makes Vendo Different

🔒

M-Pesa Escrow on Every Deal

The only Kenyan marketplace with built-in M-Pesa escrow on every transaction. Your money is held safely by Vendo until you confirm the item is exactly as described. Full refund within 48 hours if anything is wrong.

🪪

National ID Verification

Every verified seller has submitted their Kenya National ID, checked against the NIIMS database. You always know exactly who you are dealing with. Unverified sellers are clearly labelled — no surprises, no anonymity.

⭐

Permanent, Locked Reviews

Reviews are tied permanently to a seller's verified National ID. They cannot be deleted, purchased, or manipulated. When you read a review on Vendo, it reflects what that seller actually did — full stop.

📊

Real Boost Analytics

Every paid boost shows you real daily data — exact views, clicks, and WhatsApp taps. If we miss the promised reach, we extend your boost at no charge. No black boxes. No inflated numbers.

📍

Estate-Level Location

Not just "Nairobi" — we show Westlands, Kilimani, Karen, South B, Kasarani. You know exactly where the item is, so you can plan a safe meetup or arrange delivery with precision.

💬

Protected In-App Chat

You never need to share your personal phone number with a stranger. Every buyer-seller conversation happens inside Vendo's secure messaging system — private, logged, and protected.

What We Believe In

Our Values

🎯

Accountability Over Anonymity

Every seller on Vendo is a real, verified Kenyan. When people know they are accountable for their actions, trust follows naturally — and trust is what makes a marketplace worth using.

🔐

Protection Before Profit

We earn only when you complete a successful transaction. If the deal fails, we earn nothing. Our financial interests are completely aligned with yours — your success is our success.

🌍

Kenya First, Africa Next

We are building for Kenya first — in Swahili and English, with M-Pesa at the centre, for all 47 counties. Africa comes next, but Nairobi will always be home. This platform belongs to Kenya.

📢

Radical Transparency

We show you exactly what your boost delivered. We show real prices, real fees, and real data. No hidden charges, no vague promises, no surprises. What you see on Vendo is what you get.

The Company Behind Vendo

Company Details

Legal Name	Vendora Technologies
Brand	Vendo Kenya — vendo.co.ke
Founded	2026, Nairobi, Kenya
Headquarters	Nairobi, Kenya
Payment Infrastructure	Safaricom Daraja API (M-Pesa)
General Enquiries	hello@vendo.co.ke
Customer Support	support@vendo.co.ke
Legal & Compliance	legal@vendo.co.ke
WhatsApp Support	+254 731 321 593 →
Phone	+254 100 236 236

Join Kenya's Most Trusted Marketplace

Free to post. M-Pesa protected. ID verified. Simple, Secure, and Fast — built in Nairobi for every Kenyan.

/How Escrow Works

🔒 M-Pesa Escrow

How Escrow
Protects You

Vendo's M-Pesa escrow holds your payment safely until you confirm the deal is exactly as described. Here's exactly how it works.

The 4-Step Escrow Process

Buyer pays into Vendo Escrow via M-Pesa

You receive an M-Pesa STK Push from Vendora Technologies (Vendo). Enter your PIN and funds are held securely in escrow — not with the seller. The seller is notified immediately.

Seller delivers or arranges meetup

The seller knows the funds are secured and arranges delivery via Vendo Express or a public meetup. Both parties coordinate via Vendo's in-app chat.

Buyer inspects and confirms

You inspect the item. If it's exactly as described, you approve the release inside the Vendo app. Funds are instantly sent to the seller's M-Pesa.

Not happy? Full refund within 48 hours

If the item is not as described, raise a dispute inside the app. Our AI Arbiter reviews the evidence — chat history, photos, GPS data — and resolves within 4 hours. Full refund guaranteed.

Escrow Fees

Transaction Value	Escrow Fee (2.5%)	Seller Receives
KSh 5,000	KSh 125	KSh 4,875
KSh 10,000	KSh 250	KSh 9,750
KSh 20,000	KSh 500	KSh 19,500
KSh 50,000	KSh 1,250	KSh 48,750
KSh 100,000	KSh 2,500	KSh 97,500
KSh 500,000	KSh 12,500	KSh 487,500

✅ Zero fee on disputes · Zero fee on refunds · Only charged on successful transactions

💰 Escrow Fee Calculator

Enter Your Sale Price

KSh

Sale priceKSh —

Vendo escrow fee (2.5%)KSh —

You receiveKSh —

Ready to Buy or Sell Safely?

Every transaction on Vendo is protected by M-Pesa escrow. Free to post. 2.5% on successful deals only.

Vendo Kenya · Support

How Can We Help You?

Browse topics below or contact our support team directly.

24/7AI Support

<2 minChat Response

<4 hrsEmail Reply

4 hrsDispute Resolved

All Vendo systems are fully operational · Average chat response: <2 min · Support hours: Mon–Sat 8 AM–8 PM EAT

Browse by Topic

🛒

Buying & Orders

🏪

Selling & Listings

🔐

Escrow & Payments

👤

My Account

⚖️

Disputes & Refunds

💬

Contact Support

<2 min

Live Chat
Response

<4 hrs

Email
Response

<4 hrs

Dispute
Resolution

24/7

AI Assistant
Available

💬

Live Chat & AI Assistant

Instant

Get instant answers from our AI Assistant, available 24/7. For complex issues, the AI escalates you to a human agent during business hours.

📩

Email Support

Under 4 hrs

For account issues, transaction disputes, and general enquiries. Include your transaction ID or listing URL for faster resolution.

🏢

Business & Partnerships

1 business day

Partnership proposals, media enquiries, and general corporate correspondence. Office visits by appointment only — Nairobi, Kenya.

⚖️

Legal & Compliance

5 business days

Legal notices, data protection requests (ODPC), court orders, and regulatory compliance enquiries. Formal written requests only.

📱

WhatsApp Support

Chat with our support team directly on WhatsApp. Available 7 days a week, 8am–8pm EAT.

💬 Chat Now

🛒 Buying on Vendo

Always use M-Pesa Escrow — tap "Buy with M-Pesa Escrow" on any listing. Your funds are held securely by Vendo and are only released to the seller after you confirm the item is exactly as described. Never pay a seller directly outside the platform, and never send money before inspecting or receiving the item.

Do not release escrow funds. You have a 48-hour window from the time of delivery or meetup to raise a dispute. Go to Account → Transactions, find the order, and tap "Raise Dispute". Attach photos and a clear description. Our team reviews all evidence and issues a full M-Pesa refund within 4 hours if your claim is valid.

Tap "Make an Offer" on any listing marked as Negotiable. The seller can accept, decline, or counter-offer — all within the Vendo chat. You never need to share your personal phone number to negotiate.

Look for the ✓ ID Verified badge on the seller's profile. Every verified seller has had their National ID checked against government records. You can also review their full transaction history, star rating, completed deal count, and buyer reviews — all visible before you commit to buying.

Yes — and we encourage it for high-value items. Arrange an in-person inspection via the Vendo chat. When you meet, have the seller initiate the escrow transaction through the app before the meetup so funds are ready. You release payment only once you are satisfied with the item.

🔐 Escrow & Payments

When you initiate a purchase, you pay via M-Pesa STK Push directly into Vendo's escrow account. The funds are locked — neither you nor the seller can access them. Once you confirm receipt and satisfaction, Vendo releases the funds to the seller's M-Pesa instantly. If something goes wrong, you raise a dispute and funds are returned to you.

Payment lands in the seller's M-Pesa within seconds of buyer approval — typically under 30 seconds. If the buyer does not approve or decline within 48 hours of delivery, funds are automatically released to the seller.

Vendo charges a small platform fee on completed escrow transactions. The exact fee is displayed clearly before you confirm any payment — there are no hidden charges. Failed or disputed transactions that result in a refund are not charged.

Wait 5 minutes — M-Pesa confirmation can be delayed on the Safaricom network. If the transaction still shows as pending after 10 minutes, do not initiate a second payment. Open Live Chat immediately with your M-Pesa transaction code (e.g. QKA1234XYZ) and we will resolve it within 30 minutes.

🏪 Selling on Vendo

Tap "+ Post Free Ad" in the navigation bar. Fill in your title, description, category, price, and location. Upload at least 3 clear photos — listings with good photos get 5× more enquiries. Your listing goes live in under 2 minutes. It's completely free to post.

Go to Account → ID Verification. Upload a clear, well-lit photo of the front and back of your Kenyan National ID (or Passport), plus a selfie holding the ID. Our team verifies your ID against the NIIMS database within 2–4 hours on business days. You'll receive a WhatsApp confirmation. The verified badge is permanent.

Open your listing and tap "Boost Listing". Choose from Spotlight (top of category), Urgent Badge (red urgent tag), or Bump & Refresh (resets listing to top). Each boost is paid via M-Pesa and activates instantly. Boosted listings receive up to 10× more views.

Sellers are fully protected against fraudulent claims. Our AI Arbiter reviews your original listing photos, the Vendo chat history, delivery confirmation, and transaction records. If the dispute is found invalid, funds are released to you immediately and the buyer's account is flagged. Repeat fraudulent disputes result in buyer suspension.

Vendo offers three seller tiers — Starter (free), Pro, and Enterprise. Higher tiers unlock more active listings, priority customer support, advanced analytics, Vendo Shop storefront access, and lower escrow fees. Tap "Upgrade" in your account to view current pricing and features.

👤 My Account

Tap "Forgot Access" on the login screen. Enter the phone number registered to your account and you'll receive an OTP via SMS within 60 seconds. Enter the OTP to reset your access. If you no longer have access to that phone number, contact support with your National ID for manual verification.

Go to Account → Settings → Edit Profile to update your display name, location, and bio. Phone number changes require identity re-verification for security. Contact support via Live Chat to initiate a phone number change.

Tap the "Report" button (flag icon) on any listing or user profile. Select the reason — scam, fraud, counterfeit, prohibited item, etc. — and submit. Our trust and safety team reviews all reports within 2 hours. For urgent scam reports, use Live Chat directly.

Go to Account → Settings → Account Management → Delete Account. You must have no active escrow transactions or open disputes before deletion. Account data is permanently removed within 30 days in compliance with Kenya's Data Protection Act, 2019. This action is irreversible.

Still Need Help?

Our support team is available Monday – Saturday, 8 AM – 8 PM EAT. Average response under 4 hours.

/Terms & Conditions

📋 Legal

Terms & Conditions

Effective: 1 January 2026 · Last Revised: March 2026 · Governed by the Laws of Kenya

1. Definitions

In these Terms and Conditions the following definitions apply:

"Platform" — the Vendo Kenya website at vendo.co.ke and any associated digital services operated by Vendora Technologies.
"Vendo", "we", "us" — Vendora Technologies, a company registered under the laws of Kenya, operating the Vendo marketplace.
"User", "you" — any individual or entity accessing or using the Platform, whether as a buyer, seller, or visitor.
"Seller" — a registered User who lists goods or services for sale on the Platform.
"Buyer" — a registered User who purchases or enquires about goods or services listed on the Platform.
"Listing" — any advertisement, product description, or service offering published on the Platform by a Seller.
"Escrow Service" — the M-Pesa-based payment holding and release mechanism operated by Vendo to facilitate secure transactions.
"Boost" — a paid promotional service that increases the visibility of a Seller's Listing on the Platform.

2. Acceptance of Terms

By accessing, registering on, or using the Platform in any capacity, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions together with our Privacy Policy and any other policies published on the Platform. If you do not agree, you must cease use of the Platform immediately. Continued use after any amendment constitutes acceptance of the revised Terms.

You must be at least eighteen (18) years of age and a resident or citizen of Kenya to create a registered account on the Platform.

3. Account Registration & Verification

3.1 Registration: To list items or access full Platform features, Users must register by providing accurate information including a valid Kenyan phone number and, for Sellers, a valid National Identity Card (ID) number.

3.2 Seller Verification: All Sellers are required to complete National ID verification before their first Listing is published. Vendo verifies submitted documents against official government records (NIIMS). Verified Sellers receive the ✓ ID Verified badge, permanently linked to their National ID and non-transferable.

3.3 Account Security: You are solely responsible for maintaining the confidentiality of your login credentials. Notify Vendo immediately at [email protected] if you suspect unauthorised access. Vendo shall not be liable for losses arising from failure to secure your credentials.

3.4 Single Account Policy: Each individual may maintain only one registered account. Operating multiple accounts is grounds for permanent suspension of all associated accounts.

4. Listings & Seller Obligations

4.1 Accuracy: Sellers warrant that all information in their Listings is accurate, complete, and not misleading. Listing photos must represent the actual item being sold. Vendo reserves the right to remove Listings found to be inaccurate without prior notice.

4.2 Prohibited Items: The following are strictly prohibited on the Platform: stolen or unlawfully obtained goods; counterfeit or intellectual property-infringing goods; firearms, weapons, and ammunition; illegal narcotics and controlled substances; alcohol and tobacco products; endangered wildlife and wildlife products; human organs or biological material; and any item or service whose listing would constitute an offence under Kenyan law.

4.3 Pricing: All prices must be listed in Kenya Shillings (KSh). Sellers are prohibited from listing items with the intention of collecting payment and failing to deliver.

4.4 Listing Duration: Standard Listings remain active for thirty (30) days from publication. Boosted Listings are active for the duration of the applicable Boost package.

5. Escrow Service

5.1 Mechanism: Vendo operates an M-Pesa escrow service to facilitate secure transactions. When a Buyer initiates an escrow payment, funds are collected via M-Pesa STK Push and held by Vendo on behalf of the Buyer until the transaction is completed or a dispute is resolved.

5.2 Release of Funds: Escrow funds are released to the Seller only upon: (a) the Buyer's express approval through the Platform; (b) expiry of the forty-eight (48) hour dispute window without a dispute being raised; or (c) a dispute resolution outcome in favour of the Seller.

5.3 Dispute Window: Buyers may raise a dispute within forty-eight (48) hours of delivery or the agreed meetup date. Disputes raised outside this window are not eligible for a refund under the Escrow Service.

5.4 Escrow Commission: Vendo charges an escrow commission of 2.5% of the transaction value, deducted from the Seller's disbursement upon successful completion. No commission is charged on disputed or refunded transactions.

5.5 Limitation: Vendo's Escrow Service does not apply to transactions conducted outside the Platform. Vendo accepts no liability for transactions where payment was made directly between parties without using the Escrow Service.

6. Boost Services

Boost packages are paid promotional services offered on a per-listing basis. All Boost fees are payable in advance and are non-refundable except where Vendo fails to deliver the promised minimum reach, in which case a Boost credit equivalent to the shortfall will be issued to the Seller's account. Vendo provides real-time analytics for all active Boost packages, including views, clicks, and WhatsApp engagement metrics, updated daily.

7. Reviews & Ratings

Reviews on the Platform are permanently linked to the reviewer's verified National ID. Reviews may not be edited or deleted by either party after submission. Vendo reserves the right to remove reviews that violate community standards or are determined to be fraudulent. Sellers who attempt to manipulate their ratings will be subject to immediate account suspension.

8. Intellectual Property

All content on the Platform — including the Vendo name, logo, design, text, graphics, and software — is the exclusive intellectual property of Vendo Kenya Ltd and is protected under applicable Kenyan and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any Platform content without Vendo's prior written consent.

9. Limitation of Liability

9.1 Vendo operates as a marketplace intermediary and does not itself buy or sell goods or services. Vendo does not warrant the quality, safety, legality, or accuracy of any Listing, nor the ability of Sellers to sell or Buyers to pay.

9.2 To the fullest extent permitted by law, Vendo's aggregate liability to any User shall not exceed the greater of: (a) total escrow fees paid by that User in the preceding three (3) months; or (b) Kenya Shillings Five Thousand (KSh 5,000).

9.3 Vendo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.

10. Suspension & Termination

Vendo reserves the right to suspend or permanently terminate any User account that violates these Terms, engages in fraudulent activity, or poses a risk to the integrity of the Platform. Suspended accounts may appeal by contacting [email protected] within fourteen (14) days of suspension. Permanent terminations based on verified fraud are final and non-appealable.

11. Governing Law & Dispute Resolution

These Terms are governed exclusively by the laws of the Republic of Kenya. Any dispute arising from or related to the Platform shall first be referred to Vendo's internal dispute resolution process by contacting [email protected]. If unresolved within thirty (30) days, either party may submit the matter to the jurisdiction of the courts of Kenya.

12. Contact

Vendo Kenya Ltd
Legal & Compliance: [email protected]
General: [email protected]
Support: [email protected]
Nairobi, Kenya

/Privacy Policy

🔐 Privacy

Privacy Policy

Effective: 1 January 2026 · Last Revised: March 2026
Vendo Kenya Ltd complies with the Kenya Data Protection Act, 2019.

1. Data Controller

Vendo Kenya Ltd is the Data Controller responsible for processing your personal data in connection with the vendo.co.ke platform. Our designated Data Protection Officer can be contacted at [email protected].

2. Personal Data We Collect

Category	Data Points	Legal Basis
Identity Data	Full name, National ID number, selfie photograph	Contract performance; Legal obligation (NIIMS)
Contact Data	Phone number, email address, county/estate	Contract performance
Financial Data	M-Pesa phone number, transaction amounts, escrow records	Contract performance; Legal obligation
Listing Data	Product descriptions, photographs, pricing, location	Contract performance
Communications Data	In-platform chat messages, support correspondence	Legitimate interest (dispute resolution)
Technical Data	IP address, device type, browser, usage logs	Legitimate interest (security)
Transaction Data	Purchase history, escrow records, ratings	Legal obligation (financial record retention)

3. How We Use Your Personal Data

To create, manage, and secure your account on the Platform
To verify seller identity against the NIIMS database in compliance with applicable law
To process escrow payments via the Safaricom Daraja M-Pesa API
To send OTP verification codes, transaction notifications, and account alerts via SMS
To investigate and resolve disputes between buyers and sellers
To detect, prevent, and investigate fraud, scams, and security breaches
To comply with applicable Kenyan laws, court orders, and regulatory obligations
To improve the Platform's functionality through anonymised analytics
To send marketing communications where you have expressly opted in

We do not sell, rent, or trade your personal data to any third party for commercial purposes.

4. Third-Party Data Processors

We engage the following trusted processors, each bound by data processing agreements ensuring legal compliance:

Safaricom Limited — M-Pesa payment processing via Daraja API
Africa's Talking Limited — SMS OTP and transaction notifications
Cloudinary Inc. — Secure cloud storage for listing images and identity documents
Railway Inc. — Cloud infrastructure and database hosting

5. Data Retention

Data Category	Retention Period
Account & Identity Data	Duration of account + 3 years after closure
Transaction & Escrow Records	7 years (legal obligation)
Chat & Communications	90 days after transaction completion
Listing Data	Until listing is removed by seller
Technical & Usage Logs	12 months
OTP Tokens	10 minutes (auto-deleted on use or expiry)

6. Your Rights Under the Kenya Data Protection Act, 2019

You may exercise any of the following rights by contacting our Data Protection Officer at [email protected]:

Right of Access: Request a copy of all personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete personal data
Right to Erasure: Request deletion of your personal data, subject to legal retention obligations
Right to Data Portability: Receive your personal data in a structured, machine-readable format
Right to Object: Object to processing of your personal data for marketing purposes
Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing

We respond to all verified data subject requests within thirty (30) days. Requests: [email protected]

7. Security Measures

We implement appropriate technical and organisational security measures including encrypted data transmission (HTTPS/TLS), bcrypt password hashing, JWT-based authentication with token expiry, rate limiting on authentication endpoints, and regular security reviews. No internet-based system is entirely secure. You use the Platform at your own risk.

8. Cookies

The Platform uses essential cookies for operation and analytical cookies to understand usage patterns. For full details, see our Cookies Notice. You may manage cookie preferences through your browser settings.

9. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via SMS or in-platform notification at least fourteen (14) days before taking effect.

10. Contact & Complaints

Data Protection Officer
Vendo Kenya Ltd
Email: [email protected]
General: [email protected]
Nairobi, Kenya

If you believe your data rights have been violated and are not satisfied with our response, you may lodge a complaint with the Office of the Data Protection Commissioner (ODPC) at odpc.go.ke.

/Get ID Verified

🪪 Verification

Get ID Verified.
Sell With Trust.

Verified sellers get 4× more enquiries. Verification is free and takes 2–4 hours. Do it once — it's permanent.

Why Verify?

📈

4× More Enquiries

Verified listings appear higher in search and show a trust badge that buyers actively filter for.

🔒

Escrow Access

Only verified sellers can receive payments via M-Pesa escrow — the feature buyers trust most.

⭐

Permanent Reviews

Reviews are tied to your verified ID. They build your reputation permanently and cannot be deleted.

How to Get Verified — 3 Steps

Create your Vendo account

Upload your National ID

Take a clear photo of the front and back of your Kenyan National ID (or Passport). Upload directly in the app. Your ID number is checked against the NIIMS database.

Verified within 2–4 hours

Our team reviews your ID and activates your verified badge within 2–4 hours on business days. You'll receive a WhatsApp confirmation. From then on, every listing shows the ✓ ID Verified badge.

Get Verified Free Today

Takes 2–4 hours. Permanent badge. 4× more sales.

/Dispute Resolution

⚖️ Disputes

Dispute
Resolution

Something went wrong with a transaction? Vendo's AI Arbiter resolves disputes fairly in under 4 hours. Both buyer and seller are protected.

The 4-Step Resolution Process

Raise a dispute inside the app

Go to your transaction history, find the order, and tap "Raise Dispute". Describe the issue clearly and attach photos of the item received.

Seller is notified and responds

The seller receives an immediate notification and has 2 hours to respond with their evidence — photos, delivery proof, or chat screenshots.

AI Arbiter reviews all evidence

Our AI analyses chat history, listing photos vs received item photos, GPS delivery data, and both parties' transaction histories. A decision is made within 4 hours.

Resolution — refund or release

If the dispute is valid, the buyer receives a full refund to their M-Pesa within 1 hour. If the dispute is found to be invalid, funds are released to the seller. Either party can escalate to human review.

Valid Reasons to Raise a Dispute

✅ Valid Disputes

Item significantly different from listing photos
Item not received after agreed timeframe
Item is damaged, broken, or non-functional
Wrong item sent by seller
Counterfeit or fake item received

❌ Invalid Disputes

Buyer's remorse or change of mind
Minor cosmetic differences noted in listing
Delivery delays within agreed timeframe
Disputes raised after 48-hour window
Items matching listing description exactly

Need to Raise a Dispute?

Go to your transaction history and tap "Raise Dispute". Our team resolves within 4 hours.

🚩 Report a Seller — Official Procedure

Reporting a seller is a serious action. Vendo investigates every report thoroughly. False or malicious reports against honest sellers result in the reporter's account being reviewed and potentially suspended. Only report if you have genuine evidence of wrongdoing.

Submit an Official Seller Report

Seller Name or Username *

Reason for Report *

Transaction Reference (if any)

Full Description of the Incident *

By submitting, you confirm the information is accurate to the best of your knowledge. False reports violate Vendo's Terms of Service.

⚠️ If Seller is Found Guilty

🔴 Immediate account suspension pending investigation

🔴 All active listings removed from platform

🔴 Permanent ID-linked ban for serious violations

🔴 Escrow funds frozen and refunded to buyer

🔴 Report forwarded to DCI Kenya for fraud cases

🔴 Seller reviews flagged and preserved permanently

⚠️ If Buyer Files a False Report

🟠 Buyer account reviewed and flagged

🟠 Repeated false reports = permanent account suspension

🟠 Seller's reputation fully restored

🟠 Escrow funds released immediately to seller

🟠 Buyer may be liable for damages under Kenyan law

🟠 IP and device permanently blocked from platform

/Careers

💼 Careers at Vendo

Build Kenya's Most Trusted Marketplace

We are a lean, ambitious team solving a real problem for millions of Kenyans. Every role at Vendo shapes how Kenya buys and sells. If you are driven, resourceful, and ready to build — we want to hear from you.

Why Work at Vendo

🚀 Equity Opportunity

Join early and share in Vendo's growth. Equity options available for key hires who commit to the long term.

🇰🇪 Real Impact

Your work reaches real Kenyan buyers and sellers every single day. Not a side project — a platform that matters.

🏠 Flexible Working

Remote-first with regular in-person collaboration in Nairobi. We judge output, not office hours.

📈 Ship Fast

No bureaucracy. Your ideas go from concept to live in days, not months.

Open Positions

📣 Marketing Manager

Full-Time Nairobi KSh 80,000–120,000/mo

Role: Own Vendo's brand, digital campaigns, and seller acquisition across Kenya.

Responsibilities: Plan and execute campaigns on Meta, Google, and TikTok. Manage social media accounts. Drive seller and buyer signups. Track CAC and conversion rates. Coordinate market activations in key counties.

Requirements: 3+ years digital marketing with proven results. Deep knowledge of Kenyan market. Proficiency in Meta Ads Manager and Google Ads. Excellent English and Swahili.

💰 Head of Sales

Full-Time Nairobi KSh 100,000–160,000 + Commission

Role: Build and lead Vendo's sales function — business subscriptions, Boost upsells, enterprise seller onboarding.

Responsibilities: Own revenue targets. Build and manage a sales team. Develop the B2B seller pipeline. Close deals with car dealers, electronics shops, and real estate agents.

Requirements: 4+ years B2B sales with a track record of exceeding targets. Strong Nairobi business network. Digital product sales experience preferred.

🔧 Full-Stack Developer (Node.js)

Full-Time Remote / Nairobi KSh 120,000–200,000/mo

Role: Build and maintain Vendo's backend API, database, and frontend features.

Responsibilities: Build RESTful APIs in Node.js/Express. Manage PostgreSQL. Integrate M-Pesa Daraja, Cloudinary, and Africa's Talking APIs. Implement real-time features via Socket.io.

Requirements: 3+ years Node.js. Strong PostgreSQL. M-Pesa Daraja experience preferred. GitHub portfolio required.

📢 Head of Communications

Full-Time Nairobi KSh 80,000–130,000/mo

Role: Manage all external and internal communications — PR, media relations, brand voice, and community engagement.

Responsibilities: Build media relationships. Draft press releases and thought leadership content. Manage crisis communications. Lead Vendo seller communities across WhatsApp and social media.

Requirements: 3+ years PR or communications. Strong Kenyan media network. Excellent English and Swahili. Tech/startup experience preferred.

💼 Executive Virtual Assistant

Full-Time Remote KSh 40,000–70,000/mo

Role: Support the founding team with administrative, operational, and research tasks.

Responsibilities: Manage calendars and correspondence. Conduct research. Support customer escalations. Manage social media responses and community inbox.

Requirements: Strong organisation and communication. Google Workspace proficiency. High attention to detail. Reliable internet and own computer.

🛡️ Trust & Safety Analyst

Full-Time Nairobi KSh 50,000–80,000/mo

Role: Protect the Vendo community by reviewing listings, verifying IDs, and resolving disputes.

Responsibilities: Review flagged listings and accounts. Investigate fraud patterns. Resolve escalated disputes. Maintain accurate trust and safety records.

Requirements: Strong attention to detail and integrity. Fraud investigation or banking experience an advantage. Fluency in English and Swahili.

Don't See Your Role?

We are always looking for exceptional people. Send your CV and a short note on why you want to build Vendo Kenya.

/Contact Us

📞 Contact Us

We're Here
to Help

Reach us on WhatsApp for the fastest response. We reply within 1 hour, 7 days a week, 8am–8pm EAT.

Contact Channels

💚

WhatsApp — Fastest

For all enquiries, disputes, account issues, and general support. 1-hour response, 7 days a week.

+254 731 321 593 →

📧

Email Support

For detailed queries, partnership proposals, media enquiries, and legal matters.

[email protected]

🏢

Head Office

Vendo Kenya Ltd, Nairobi, Kenya. Visits by appointment only.

[email protected]

⚖️

Legal & Compliance

For KDPA data requests, legal notices, and compliance enquiries.

[email protected]

/Become a Vendo Agent

🤝 Vendo Agent Programme

Earn Money as a Vendo Agent

Help sellers in your area join Vendo, get verified, and start selling safely. Earn commission on every successful transaction you facilitate — with no ceiling on what you can make.

What is a Vendo Agent?

A Vendo Agent is an independent representative who onboards sellers in their local area onto the Vendo platform. Agents assist sellers with account creation, listing setup, ID verification, and their first transaction. In return, Agents earn a commission on every completed transaction made by the sellers they onboard.

You set your own hours. You work in your own county. You are paid through M-Pesa every fortnight based on verified transactions by your sellers.

Agent Commission Structure

Activity	Your Earnings	Paid When
Each new seller you onboard and verify	KSh 200 per seller	On ID verification approval
Escrow transactions by your sellers	2% of escrow value	On transaction completion
Business subscription you close	10% of first month	On subscription activation
Boost package sold to your seller	5% of Boost fee	On Boost activation
Monthly bonus — 50+ active sellers	KSh 5,000/month	On monthly review

Eligibility Requirements

Kenyan citizen aged 18 years or above with a valid National ID
Active M-Pesa account in your name for commission payments
Smartphone with internet access and WhatsApp
Good working knowledge of your local market and community
Willingness to approach and assist sellers in markets, estates, and shops
Basic literacy in English or Swahili
Completion of the free Vendo Agent Training Programme (online, approximately 2 hours)

How to Apply — Step by Step

Submit Your Application

Email your full name, county, phone number, and a brief note on why you want to be a Vendo Agent to [email protected]. Use subject: "Agent Application — [Your County]".

Background Review

We review your application within 2 business days, verify your ID, and confirm there are no active fraud flags against your National ID number.

Complete Agent Training

Approved applicants receive access to the Vendo Agent Training Kit — a free online course covering seller onboarding, escrow explanation, listing best practices, and commission tracking. Approximately 2 hours.

Receive Your Agent Code

Once training is complete, you receive a unique Agent Code. Every seller you onboard using your code is permanently linked to your account for commission tracking.

Start Onboarding Sellers

Begin approaching sellers in your area. Use your Agent Dashboard to track your sellers, commissions, and payouts in real time. Commissions are paid to your M-Pesa every fortnight.

Apply to Become a Vendo Agent Today

Agents needed in all 47 counties. Training starts within 48 hours of approval.

/Saved Listings

❤️ Saved Listings

Your Wishlist

Items you've hearted across Vendo. Save anything — phones, cars, property — and come back any time.

SAVED ITEMS

Free

TO SAVE

🔒

ESCROW SAFE

💡 Pro Tip

Save listings you're interested in and share them with friends or family before buying. Every saved listing is M-Pesa escrow-protected — your payment is safe until you confirm delivery.

/My Reviews

⭐ My Reviews

Your Reputation on Vendo

Reviews from verified transactions — permanently tied to your National ID. Tamper-proof. Honest.

—

★★★★★

No reviews yet

Rating Breakdown

Complete your first transaction to receive a review.

📭

No reviews yet

Complete your first buy or sell on Vendo and the other party can leave you a review.

How Vendo Reviews Work

🔒

ID-Locked Reviews

Every review is permanently linked to a verified National ID. No fake reviews. No deletion.

✅

Transaction-Verified Only

Only buyers and sellers who completed a real escrow transaction on Vendo can leave reviews.

⭐

Builds Your Trust Score

A strong review score boosts your listings in search results and gives buyers confidence to transact.

/Settings

⚙️ Account Settings

Your Account

Profile

👤

Edit Profile

Name, photo, phone number & bio

›

🪪

ID Verification

Upload National ID to unlock ✓ badge

›

📍

Location & County

Set your default county for listings

›

Notifications

📱

SMS Notifications

Order updates, messages & offers via SMS

📧

Email Notifications

Weekly digest & account alerts

💬

New Message Alerts

Get notified when buyers or sellers message you

Privacy & Security

🔑

Change Password

Update your account password

›

🔐

How Vendo handles your data

›

📄

Rules and conditions of use

›

Support

❓

Help Centre

FAQs, guides and dispute help

›

💬

Contact Vendo

WhatsApp · Email · Live Chat

›

Vendo Kenya

v1.0 · vendo.co.ke

🚪

Sign Out

Sign out of your Vendo account

›

🏢 Business Sales

Let's Grow Your Business
Together

Fill in your details below and our sales team will get back to you within 24 hours with a tailored plan for your business.

I'm interested in:

🏪 Starter — KSh 3,000/mo 🏬 Pro — KSh 5,500/mo 🏢 Enterprise — KSh 8,000/mo

Full Name *

Business Name *

Phone Number *

Email Address *

County *

Business Type *

Tell Us About Your Business

Our sales team responds within 24 hours
📧 [email protected] · 💬 WhatsApp Sales Team

🔒Your data is private

✅No commitment required

⚡Response within 24 hours

📚 Vendo Books — New

Kenya's Ebook Shelf

KCSE revision · Kenyan fiction · Professional guides · Buy with M-Pesa

1,240+

Ebooks

KSh 150

From

70%

Authors earn

12 ebooks All Books

🔍

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🆓 Free Books

All Books

12 ebooks

Sort by:

📚 For Kenyan Authors

Publish Your Ebook.
Earn 70% Every Sale.

Free to list. No upfront costs. Payments land in your M-Pesa the same day a reader buys. Reach thousands of Kenyan readers who are already here.

70%

You earn

Free

To list

Same day

M-Pesa payout

24–48hr

Review time

How it works

Fill in your book details

Upload your PDF or EPUB

Set your price & submit

Go live in 24–48 hours

✓ ID-verified authors only

✓ Reviews locked to your National ID

✓ M-Pesa payout same day

✓ Your data is protected and secure

✓ Free to list forever

🇰🇪 Welcome to Vendo Books

Kenya's authors deserve a marketplace
that works for them.

Vendo Books was built specifically for Kenyan writers, educators, and professionals. Whether you're sharing KCSE revision guides, Kenyan fiction, a business handbook, or a Kiswahili novel — your work has a home here. You set your own price, keep 70% of every sale, and get paid directly to your M-Pesa with no waiting and no bank account required.

✓

Your story, your price

No one tells you what to charge

✓

Reach thousands of readers

Across all 47 counties in Kenya

✓

M-Pesa payout, always

Funds in your phone within 30 minutes

1 · Details

2 · Upload

3 · Price

4 · Submit

Tell us about your book

Book Title *

Author Name *

Category *

Language

Description *

Tip: Include keywords like "KCSE 2024", "M-Pesa business", "Kenyan law" to help readers find your book.

ISBN (optional)

If your book has no ISBN yet, leave blank.

Search keywords (optional)

Up to 7 short phrases, comma-separated (similar to retailer keyword fields).

📱

WhatsApp notifications

Review updates & sale alerts will be sent to your registered M-Pesa number.

✓ Linked

Author FAQ

Do I need to be ID-verified to sell?

Yes. Every author on Vendo must verify their National ID before their first ebook goes live. This protects buyers from fake or stolen content, and protects you — your reviews and sales record are permanently tied to your verified identity.

When do I receive my money?

Your earnings accumulate in your Author Dashboard. You can request a payout at any time — funds land in your M-Pesa within 30 minutes. There is no minimum withdrawal amount.

What file formats are accepted?

PDF and EPUB. PDF is recommended for textbooks, revision guides, and professional documents. EPUB is better for novels and long-form fiction as it reflows text on any screen size. Max file size is 50MB.

Can I update or edit my ebook after publishing?

Yes. From your Author Dashboard, you can upload a new version of your file, update the description, and adjust the price at any time. Updates go through a 24-hour re-review before going live.

What happens if my ebook is rejected?

You'll receive a WhatsApp message explaining exactly why — common reasons include file quality issues, description mismatch, or copyright concerns. You can fix the issue and resubmit immediately. Your account is never penalised for a good-faith rejection.

Questions about publishing? 💬 Chat with us on WhatsApp

— ✓ Author

📱 +254 7XX XXX XXX · Member since Jan 2024

💬 Support

Revenue (30d)

KSh —

Loading…

Total Sales

—

Loading…

Avg Rating

—

Across all ebooks

Pending Payout

KSh —

Arrives in M-Pesa within 30 mins

My Ebooks — titles

📚

Loading your ebooks…

How your earnings work

Reader pays KSh 350 (example)

Vendo commission (30%) − KSh 105

You receive KSh 245

💚 Paid directly to your M-Pesa within 30 minutes of your payout request. No bank account needed.

Tips for more sales

★Add a cover image — listings with covers get 4× more clicks

★Write a description over 100 words — longer descriptions convert better

★Price competitively — check similar listings before setting your price

★Share your listing link on WhatsApp groups and social media

★Offer a free ebook first to build your reader base

Payout History

Date	Amount	M-Pesa Ref	Status
Loading…	—	—	—

Payouts go to your registered M-Pesa number. Update number →

💬 Contact support

/Returns & Refunds

Buyer & Seller Protection

Returns & Refund Policy

Every purchase on Vendo Kenya is shielded by M-Pesa escrow. Your money never reaches the seller until you confirm everything is right. This page explains what happens when it is not.

How to Raise a Return on Vendo

All return requests are managed inside your Vendo account. Do not contact the seller directly — use the steps below to keep your M-Pesa escrow protection active.

My Orders

Go to your Order History

Open your Vendo account → tap My Orders → find the delivered order you want to return.

Report a Problem

Tap "There Is a Problem"

Tap the order → select There Is a Problem. Do not release escrow before doing this — released funds cannot be recalled.

Evidence

Upload Clear Photos or Video

Show the item you received alongside the original listing photos. Include packaging, accessories, and any visible damage or discrepancy.

AI Arbiter

Vendo Reviews Within 4 Hours

Our AI Arbiter cross-checks chat history, listing photos, delivery GPS data, and transaction records. Both parties are notified of the outcome.

Resolution

Refund or Escrow Release — Decided and Executed

✅ Dispute Valid

Full refund sent to your M-Pesa within 1 hour. If physical return is required, a Vendo Express pickup is arranged — seller bears the cost.

❌ Dispute Not Valid

Escrow is released to the seller. You may escalate to a Vendo human reviewer within 24 hours if you believe the outcome is incorrect.

⚠️

Critical: Never Release Escrow Before Inspecting

Once you tap Release Payment, the transaction is final. Vendo cannot reverse a voluntarily released escrow. Always inspect your item fully before confirming receipt — check that the item, quantity, condition, and accessories all match the listing.

Return Policy

Vendo's escrow model means the definition of a valid return is straightforward: if the item you received does not match what was listed, you are protected. Below is the full policy by category and scenario.

✅ Return Windows by Category

All windows begin from confirmed delivery time

Category	Window	Valid Reason	Shipping Cost
📱 Phones & Electronics	48 hours	Wrong model, defective, counterfeit, unlisted damage	Seller pays
💻 Computing & Accessories	48 hours	Wrong spec, not working on receipt, missing accessories	Seller pays
👗 Fashion & Clothing	24 hours	Wrong size sent, wrong item, undisclosed damage	Seller pays
🛋️ Furniture & Home	48 hours	Damaged on arrival, wrong item delivered	Seller pays
🛒 General Items	24 hours	Significantly not as described	Seller pays

🚫 Non-Returnable Categories

Items in these categories cannot be returned. Inspect carefully before releasing escrow.

🚗 Vehicles 🏡 Property & Real Estate 🌾 Agriculture & Livestock 📚 Ebooks & Digital 🩲 Underwear & Swimwear 💄 Cosmetics & Skincare 💊 Health Supplements 🍱 Food & Grocery 👶 Baby Care Items 💍 Jewellery & Gold 🔧 Custom-Made Items 🐾 Pets & Animals

Note: If any item in the above categories arrives counterfeit or significantly misrepresented, you may still raise a fraud dispute. Vendo's escrow provides an additional safety layer even for non-returnable categories.

📋 Important Notes

›

Items must be returned in original condition with all accessories, packaging, and any bundled items included. Missing accessories may result in a partial refund or rejected return.

›

For electronics, remove all passwords, PINs, and personal data before returning. Locked devices will be returned to you and the return request rejected.

›

Vendo does not offer direct exchanges. Return the item for a full refund, then place a new order for the correct item.

›

Counterfeit, defective, or safety-risk items can always be disputed regardless of category — this is a fraud protection right, not a standard return.

Refund Policy

When a dispute is resolved in your favour, your refund goes back exactly the way your money came — via M-Pesa, to the number registered on your Vendo account.

⚡

Escrow Reversal

Within 1 hour of decision

Dispute upheld before any goods are shipped, or after goods are confirmed returned by the seller. Funds are released back to your M-Pesa directly from escrow.

📦

Post-Return Refund

1–3 business days after return confirmed

Applicable when a physical return is required. Refund is processed after the seller or Vendo Express confirms receipt of the returned item.

🛡️

Fraud Protection Refund

Within 2 business days

For confirmed fraud, counterfeit goods, or seller identity misrepresentation. Vendo's trust team handles this directly and may escalate to law enforcement where a verified seller ID is on file.

❌

No Refund Scenarios

Decision is final

Voluntarily released escrow, change of mind, disputes raised after the window, or items that exactly match the listing description. You may escalate to a human reviewer within 24 hours of the AI Arbiter's decision.

🚫 What Vendo Does Not Refund

✕Buyer's remorse or change of mind

✕Voluntarily released escrow payments

✕Disputes filed after the return window

✕Cash or off-platform transactions

✕Cosmetic issues clearly disclosed in the listing

✕Items matching the listing description exactly

📲

Refunds Are Always Sent to Your Registered M-Pesa

Vendo sends all refunds to the M-Pesa number tied to your Vendo account — the same number used for your original payment. You will receive an M-Pesa confirmation SMS. If you have changed your number, update it in Account Settings before raising a dispute.

The Vendo Return Cycle

From the moment you report a problem to the moment your M-Pesa is credited — here is every stage of the Vendo return and refund pipeline.

Day 0

You Report the Problem

Tap "There Is a Problem" within the return window. Upload your evidence. Your escrow remains frozen — no money moves until the dispute is resolved.

Within 4 Hours

AI Arbiter Reviews Your Case

Our AI Arbiter analyses the listing, photos, chat history, and delivery data. The seller is simultaneously notified and given the chance to respond with their own evidence.

Same Day

Decision Issued

Both parties are notified via SMS and in-app notification. If a physical return is required, the seller or Vendo arranges a pickup — you are never responsible for courier costs on a valid dispute.

If Return Required: 1–5 Business Days

Item Ships Back via Vendo Express

Vendo Express (or your nearest G4S/Fargo branch) collects the item. A tracking number is issued inside the app. The escrow remains held during transit. Delivery time varies by county — typically 1–5 business days across all 47 counties.

Within 1 Hour of Confirmation

💚 M-Pesa Refund Credited

Once receipt is confirmed (or immediately if no return was required), your full refund is sent to your registered M-Pesa. You will receive an M-Pesa confirmation SMS. No paperwork, no bank queues.

🛡️

Your Money Is Safe Until You Say So

Vendo's M-Pesa escrow holds every shilling until you are satisfied. If something goes wrong, our team is here.

/📋 Complaints

Complaint Centre

Raise a Complaint

Every complaint gets a ticket number. You can track it anytime. We respond within the SLA for your complaint type.

⚡

Financial dispute

4 hrs

Response SLA

👤

Account issues

24 hrs

Response SLA

💬

General feedback

72 hrs

Response SLA

New Complaint

Complaint Type *

💰 Transaction dispute

🚩 Fraudulent seller/listing

👤 Account suspension appeal

🔐 Data privacy

↩️ Refund not received

🐛 Platform bug/error

Transaction / Order Reference (if applicable)

Describe your complaint *

Evidence (optional)

📎 Click to upload screenshots, photos or documents

Resolution Timeframes

Complaint Type	Target Resolution Time
Transaction dispute (escrow)	Under 4 hours of all evidence submitted
Seller or buyer conduct	Within 48 hours
Platform billing complaint	Within 2 business days
Privacy or data complaint	Within 5 business days
Escalated or complex cases	Within 10 business days

Escalation Process

If you are not satisfied with the outcome, escalate within 7 days by emailing [email protected] with your complaint reference number and reasons for escalation. Escalated complaints are reviewed by senior management within 5 business days.

Contact for Complaints

📩 Transaction & General

[email protected]
Subject: COMPLAINT — [Transaction Ref]
Response within 4 hours (business hours)

⚖️ Legal & Escalations

[email protected]
For escalated matters and legal notices
Response within 5 business days

/Subscription Plans

Platform Subscription

Manage Your Subscription

Subscription payments are completely separate from your escrow/transaction account. They go to a dedicated Vendo Platform paybill — buyer funds are never touched.

Current Plan

Business Pro

100 active listings · 3 boosts/month · Reduced escrow 2%

● Active Renews 1 April 2026 16 days remaining

⏰ How Subscription Renewal Works

7 Days Before Expiry — First Reminder

You receive an SMS and in-app notification with your renewal link, current plan details, and a one-tap auto-renew option. No action needed if auto-renew is on.

3 Days Before — Urgent Reminder + Expiry Banner

A yellow banner appears at the top of your dashboard. Your listings are still fully active. This is your last comfortable window to renew.

Expiry Day — 7-Day Grace Period Begins

Your plan expires but your listings remain visible for 7 days. You can still receive enquiries. New listings cannot be posted until you renew.

After Grace Period — Listings Paused

If you have not renewed after the 7-day grace period, your listings are paused (not deleted). Renew at any time to instantly reactivate all listings and restore full access.

Auto-renewal

Automatically renew 3 days before expiry via M-Pesa standing order. Cancel anytime.

How to Upgrade Your Plan

Go to Account → Seller Dashboard → Subscription tab.

Select your plan

Choose the plan that fits your selling volume. You can upgrade or downgrade at any time — changes take effect at the start of your next billing cycle.

Pay via M-Pesa

An M-Pesa STK Push is sent to your registered phone number. Enter your PIN to confirm. Your plan activates immediately.

Manage your subscription

View your current plan, billing history, and next renewal date in Account → Subscription. Cancel any time before your renewal date with no charge.

Subscription FAQs

Can I cancel anytime?

Yes. Cancel before your renewal date and you will not be charged for the next month. Your current plan benefits remain active until the end of the period already paid for.

What happens to my listings if I downgrade?

If downgrading reduces your listing limit below your active listings, you will be prompted to choose which listings to keep active. Excess listings are paused — not deleted — and can be reactivated when you upgrade again.

Are subscription fees refundable?

Subscription fees are non-refundable once the billing period has started. For technical issues preventing use of your plan, contact [email protected] for review.

/My Cart

🛒 My Cart

Your Shopping Cart

Every checkout is protected by M-Pesa escrow

ITEMS

KSh 0

TOTAL

🔒

ESCROW

🛒

Your cart is empty

Browse listings and add items. Every purchase on Vendo is protected by M-Pesa escrow — your money is safe until you confirm delivery.

How Vendo Protects You

1️⃣

You pay into escrow

Your M-Pesa payment is held securely — not sent to the seller yet.

2️⃣

Seller ships your item

The seller sends the item knowing payment is secured.

3️⃣

You confirm — seller gets paid

Only after you confirm receipt does the money release to the seller.

/Vouchers & Offers

🎟️ Vouchers & Offers

Your Discounts & Deals

Exclusive vouchers, promo codes and cashback offers for Vendo Kenya buyers and sellers.

ACTIVE

USED

KSh 0

SAVED

Active Vouchers

WELCOME20

20%

OFF

Welcome Voucher — 20% off first purchase

Valid on any listing purchase of KSh 500 or more. M-Pesa escrow required.

Expires: 30 June 2026

ESCROW50

KSh 50

CASHBACK

Escrow Cashback — KSh 50 back

Use M-Pesa escrow on any transaction of KSh 1,000+ and get KSh 50 back to your Vendo Wallet.

Expires: 31 Dec 2026

How to Redeem

1️⃣

Copy your voucher code above

2️⃣

Add a listing to your cart and proceed to checkout

3️⃣

Paste your code at checkout — discount applied instantly

/Notifications

🔔 Notifications

Your Notifications

Alerts, messages and account updates

🎉

Welcome to Vendo Kenya!

Just now

Your account has been created. Browse thousands of verified listings across Kenya — fully protected by M-Pesa escrow.

🔒

Escrow Protection Active

Today

Every transaction on your account is automatically protected by M-Pesa escrow. You never lose money on a bad deal.

⭐

Get ID Verified — Earn More

Yesterday

ID-verified sellers get 4× more buyer enquiries. Upload your National ID now to unlock the ✓ badge and start selling faster.

🛍️ Vendo Shop

Where Serious Sellers
Meet Serious Buyers

Verified sellers. Top-rated listings. Every ad here comes from a seller committed to delivering a real experience.

✅ID-Verified Sellers

🔒M-Pesa Escrow Protected

⭐Top-Rated Only

—

Active Listings

—

Premium Sellers

Counties Covered

Shop by Category

📱

Phones & Tablets

—

🚗

Vehicles

—

🏡

Property

—

💻

Electronics

—

👗

Fashion

—

🛋️

Furniture & Home

—

🌾

Agriculture

—

🔧

Services

—

Tier:

🏆

Sell in Vendo Shop

Get premium placement, reach serious buyers, and sell faster. Free for your first month. No credit card required.

Basic

Listed in Shop

Standard placement

🥇 Gold

Higher Ranking

Highlight badge + boost

💎 Diamond

Top of Page

Featured card + priority

› ›

📍 Nairobi

Nairobi Listings

Browse verified listings from sellers across all Nairobi estates.

—

Active Listings

—

Sellers

Filter:

Sell Something in Nairobi Today

Post your first ad free. Local Nairobi buyers will find it instantly.

📍 County

Listings

Browse verified listings from sellers in this county.

—

Active Listings

—

Sellers

Filter:

Sell Something in this county Today

Post your first ad free. Local buyers will find it instantly.

/Advertise with Vendo

📣 Advertise with Vendo

Reach Kenya's Most Active
Marketplace Audience

Over 120,000 active listings. Buyers actively searching across all 47 counties. Put your brand in front of the right audience at the moment of purchase decision.

120,000+

Monthly Active Listings

48,000+

Verified Sellers

Counties Reached

80%

Mobile-First Audience

Why Advertise on Vendo?

Vendo users are active buyers and sellers — not passive browsers. They arrive on the platform with clear intent: to buy, sell, or enquire. Your brand reaches a highly engaged Kenyan audience at the exact moment of purchase decision.

🎯 Intent-Based Audience

Users on Vendo are actively searching for products in your category — placing your brand at the point of decision, not in a scroll-past feed.

📍 Hyper-Local Targeting

Target buyers in specific counties or estates. A tyre dealer in Mombasa reaches only Mombasa vehicle buyers. Estate agents in Karen reach only Karen property seekers.

📊 Real Analytics

Every campaign includes a live dashboard showing impressions, clicks, and engagement — updated daily. No hidden metrics.

💚 M-Pesa Ready Audience

Vendo users are in a transactional mindset and comfortable paying via M-Pesa. The path from ad to purchase is the shortest in Kenyan digital media.

Advertising Packages

Package	Placement	Duration	Starting Price
Category Banner	Top of a specific category	7 days	KSh 5,000
Homepage Feature	Homepage hero rotation	7 days	KSh 15,000
Search Sponsored	Top of search results for keywords	14 days	KSh 8,000
County Takeover	All pages within a specific county	7 days	KSh 12,000
Newsletter Feature	Vendo weekly seller & buyer newsletter	1 issue	KSh 3,500
Enterprise Campaign	Custom multi-placement campaign	Custom	Contact Sales

Who Should Advertise on Vendo?

Car dealers and automotive businesses
Real estate agents and property developers
Electronics retailers and importers
Financial services — insurance, mobile loans, SACCOs
Logistics and courier companies
FMCG brands targeting Kenyan household buyers
Recruitment agencies and employers
Any business selling products or services to Kenyan consumers

Ready to Reach Kenya's Marketplace?

Contact our advertising team for a media kit, audience data, and a custom campaign proposal.

/Cookies Notice

🍪 Cookies Notice

How Vendo Uses Cookies

Last updated: March 2026. This notice explains what cookies we use and why.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit — such as your login status or preferences — to make your next visit easier and the site more useful to you.

Cookies We Use

Cookie Type	Purpose	Can You Opt Out?
Strictly Necessary	Required for the website to function. Includes session management, authentication tokens, and security cookies. The site cannot operate without these.	No — required for operation
Functional	Remember your preferences such as your selected county, search filters, and display settings.	Yes — via browser settings
Analytical	Help us understand how users interact with the Platform. All data is anonymised.	Yes — via browser settings
Security	Detect and prevent fraudulent activity and unauthorised access. Essential for protecting your account and transactions.	No — required for security

Managing Your Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from specific websites. Note that blocking strictly necessary cookies will affect the Platform's functionality — you may not be able to log in or complete transactions.

Contact

For questions about our use of cookies: [email protected]

/Track Your Order

📦 Order Tracking

Track Your Order

Real-time order and delivery tracking for Vendo Express orders.

🚚

Coming Soon

Vendo Express — our same-day delivery service within Nairobi — is launching soon. Real-time order tracking, live GPS updates, and SMS delivery alerts will be available for all Vendo Express orders.

📬 In the Meantime

For questions about a current order, contact the seller directly via Vendo chat, or reach our support team at [email protected]. Include your transaction reference number (VND-XXXXXX) for faster assistance.

/Refer a Seller

👥 Referral Programme

Refer a Seller.
Earn Real Money.

Know someone who should be selling on Vendo? Refer them and earn KSh 50 for every seller you refer who completes their first successful transaction.

How the Referral Programme Works

Get Your Unique Referral Link

Log in to your Vendo account and go to Account → Refer a Seller. Your unique referral link is generated automatically and tracks all signups you send.

Share with Potential Sellers

Share your link via WhatsApp, SMS, or social media. When someone signs up using your link, they are permanently linked to your referral account.

Your Referral Gets Verified & Lists

Once your referred seller completes ID verification and publishes their first listing, you receive KSh 200 credited to your Vendo wallet immediately.

Your Referral Completes a Sale

When your referred seller completes their first successful escrow transaction, you receive an additional KSh 25 — bringing your total to KSh 50 per seller.

Withdraw to M-Pesa

Referral earnings accumulate in your Vendo wallet. Withdraw to your M-Pesa at any time. Minimum withdrawal is KSh 100. No processing fee.

Referral Earnings Summary

Milestone	Your Reward	Paid When
Referred seller completes verification + first listing	KSh 25	On listing approval
Referred seller completes first escrow transaction	KSh 25	On transaction completion
Total per referred seller	KSh 50	—
Refer 10 sellers in a calendar month	KSh 200 bonus	On 10th qualifying referral

Programme Terms

Referral rewards apply to new sellers only — existing Vendo accounts are not eligible
Self-referrals are not permitted and will result in disqualification
Referred sellers must complete genuine transactions — test transactions do not qualify
Vendo reserves the right to withhold rewards where fraud or abuse is suspected
Programme terms may be updated with 14 days notice to participants

Start Referring Today

Your unique referral link is ready — share it and earn KSh 50 for every seller you refer.

/Boost Your Listing

🚀 Listing Boosts

Sell Faster with a Vendo Boost

A Boost puts your listing in front of more active buyers. Unlike other platforms, Vendo shows you exactly what your Boost delivered — every single day.

What Does a Boost Actually Do?

When you post a listing without a Boost, it appears in standard search results and category pages in chronological order. As newer listings are added, yours moves down the page.

A Boost changes that. Your listing is pinned to the top of your category, featured on the homepage, or placed above organic listings in search results for the duration of your Boost package. More buyers see your item. More enquiries come in. You sell faster.

👁️ More Views

Boosted listings receive an average of 4–8× more views than non-boosted listings in the same category, based on Vendo platform data.

💬 More Enquiries

Higher visibility leads directly to more messages, offer submissions, and WhatsApp taps — the actions that lead to a completed sale.

📊 Real Analytics

Every Boost includes a live dashboard updated daily. See exactly how many people viewed, clicked, and engaged with your boosted listing.

🎯 Guaranteed Reach

Every Boost comes with a minimum reach estimate. If we miss it, we extend your Boost at no extra charge. You always get what you paid for.

Monthly Boost Packages

Pin your listing to the top of its category, homepage, or search results for a full calendar month. Pay once via M-Pesa — no auto-renewal unless you choose it.

Package	Placement	Duration	Est. Reach	Price
Basic Boost	Top of category	1 month	1,200+ views	KSh 450
Featured Boost ⭐	Homepage + category top	1 month	3,000+ views	KSh 900
Premium Boost	Hero banner + all placements	1 month	8,000+ views	KSh 1,500

One-Time Actions

Quick, low-cost actions you can apply to any listing at any time — no monthly commitment needed.

Action	What It Does	Duration	Price
Urgent Badge	Adds a red URGENT label to your listing card — signals to buyers you need a fast sale. Ideal when moving, clearing stock, or need cash quickly.	7 days	KSh 200
Bump & Refresh	Moves your listing back to the top of its category instantly — as if posted today. Use when your listing has slipped down and enquiries have slowed.	One-time	KSh 100

How to Boost Your Listing

Go to your active listing

Select a Boost package

Choose the package that fits your budget. Each shows you the estimated reach before you pay.

Pay via M-Pesa

Confirm payment via M-Pesa STK Push. Your Boost activates within 5 minutes of payment confirmation.

Track your performance

View live analytics in your Seller Dashboard → Boost Manager. See daily views, clicks, and WhatsApp taps for your boosted listing.

Ready to Sell Faster?

🤖

Vendo Assistant

🟢 Online · Vendo AI

🤖

Hello! I am the Vendo Assistant. I can help you with buying, selling, escrow payments, account issues, and anything else about the Vendo platform.

How can I help you today?

Vendo AI · Just now

Vendo Kenya · Admin

Step 1 of 2

Admin Sign In

Enter your admin email — a login code will be sent to you

Admin Email

✉

🔍

Page not found

The page you're looking for doesn't exist or has been moved.

/ Sell on Vendo

Free to Start — No Commission

Start Selling on
Vendo Today

Post your first ad in 2 minutes. Reach real buyers across all 47 counties. Get paid instantly via M-Pesa. Zero listing fees. Zero monthly fees.

No account needed to browse. Sign up takes 30 seconds.

48K+

Verified Sellers

120K+

Active Listings

Counties

KSh 0

Listing Fee

How to Sell in 3 Steps

Create your free account

Post your listing

Upload photos, write a description, set your price, and choose your location. Our smart form guides you through each step. Your listing goes live in under 2 minutes.

Get paid via M-Pesa

Buyer pays via Vendo's M-Pesa Escrow. You deliver or arrange a meetup. Buyer confirms — funds are sent to your M-Pesa instantly. No waiting. No cheques.

Why Sell on Vendo?

🆓

Free to List

Post up to 5 listings free with no verification. Verify your ID to unlock 10 free listings and M-Pesa escrow payments. We only earn a 2.5% escrow fee on successful transactions — nothing if the deal doesn't go through.

🔒

M-Pesa Escrow

Payment held safely before delivery. No more cash at meetups. No more sending items before payment. Both parties protected.

🪪

ID Verified Sellers Get 4× More

Verified sellers appear higher in search, show a trust badge, and receive 4× more buyer enquiries than unverified sellers.

📊

Real Analytics on Boosts

Every paid boost shows real views, clicks and WhatsApp taps — updated daily. No black-box results. From KSh 450/month.

💬

Safe In-App Chat

Chat with buyers without sharing your personal number. All messages are secure, searchable, and usable in disputes.

📍

All 47 Counties

Your listing is visible to buyers across all of Kenya — from Nairobi to Mombasa, Kisumu to Eldoret. Set estate-level location for local buyers.

What Can You Sell?

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Phones

🚗

Vehicles

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Electronics

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Property

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Fashion

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Furniture

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Agriculture

🔧

Services

➕

Fees & Pricing

✅ Always Free

✓ Create your account
✓ Post unlimited listings
✓ Receive buyer enquiries
✓ Use in-app chat
✓ Get ID verified

Only charged on success

Escrow fee (per completed sale) 2.5%

Boost listing from KSh 450/mo

Business subscription from KSh 3,000/mo

Seller FAQs

When do I receive payment?

Payment is sent to your M-Pesa instantly once the buyer approves the transaction — usually within seconds of buyer confirmation.

Do I need to be ID verified to sell?

No — you can post up to 5 free listings immediately without verification. Verify your ID to unlock up to 10 free listings and M-Pesa escrow payments. Verification is free and takes 2–4 hours.

What if a buyer raises a false dispute?

Our team reviews all evidence — your listing photos, chat history, and delivery confirmation. Sellers are fully protected. Fraudulent disputes result in buyer account suspension.

How many listings can I post?

Unverified sellers can post up to 5 active listings. Verified sellers get up to 10 free listings. Business subscribers unlock 25, 100, or unlimited listings depending on their plan.

Ready to Start Selling?

Join 48,000+ verified sellers already earning on Vendo. Free to start. M-Pesa protected. Built in Nairobi for Kenya.

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Vendo Kenya — Buy & Sell Anything with M-Pesa Escrow

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There Is a Better Way toBuy and Sell in Kenya.

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